9 Highest-Rated Tankless Water Heater Installers in Kelowna [2026]

Edrice Ferdoussi

January 27, 2026
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You’re ready for endless hot water and a more efficient home, but first, you need to find the right installer. The quality of their work will determine how well your new tankless system performs for the next 20 years. Instead of spending hours sifting through search results, you can start with a list of proven professionals. We looked at real customer reviews, technician certifications, and service guarantees to identify the best companies in the area. This guide to the 9 Highest-Rated Tankless Water Heater Installers in Kelowna 2026 gives you a clear and confident starting point for your project.

Key Takeaways

  • Verify Your Installer’s Credentials: Ensure your chosen company employs certified Red Seal Plumbers and Class B Gasfitters. A safe, high-quality installation depends on proven expertise, which you can confirm through credentials and consistent customer reviews.
  • Factor in Rebates and Financing: While the upfront cost includes both the unit and professional labor, you can significantly lower your investment. Ask potential installers about available provincial rebates and flexible financing plans to make the upgrade more manageable.
  • Commit to Annual Maintenance: To get the most out of your 20+ year investment, your tankless system needs an annual flush to prevent mineral buildup. Choose an installer who offers service plans to simplify this essential upkeep and protect your unit's efficiency.

Why Go Tankless in Your Kelowna Home?

If you’ve ever had to cut a shower short or schedule your dishwasher and laundry runs far apart, you know the limits of a traditional water heater. That bulky tank in your utility room can only hold so much hot water. A tankless water heater, on the other hand, heats water the moment you need it, giving you an endless supply. Imagine running the shower, the dishwasher, and the washing machine all at once without a single drop of cold water. That’s the freedom a tankless system provides.

Beyond the convenience, tankless water heaters are incredibly energy-efficient. Instead of constantly burning energy to keep a large tank of water hot, they only activate when you turn on a faucet. This on-demand approach can significantly lower your monthly utility bills. Plus, their compact, wall-mounted design frees up valuable floor space in your home. While the initial investment is higher, these systems often last over 20 years—nearly double the lifespan of a standard tank heater—making them a smart, long-term upgrade for your home. To make the switch even easier, you can find great rebates and offers that help manage the cost.

Choosing a tankless system also means you’re getting cleaner, fresher water. Because water isn't sitting in a tank collecting sediment and rust, what comes out of your tap is purer. At TruFinity, we even include a free inline sediment water filtration system with our tankless installations to ensure the highest quality. It’s a modern solution that delivers on-demand comfort, long-term savings, and peace of mind.

How We Chose Kelowna's Best Installers

Picking the right company to install your new tankless water heater is a big decision. You’re trusting them with a key part of your home’s comfort and efficiency, so you want to be sure you’re making a great choice. To build this list, we focused on the factors that truly matter for a safe, high-quality installation and a positive customer experience. We wanted to give you a resource that’s genuinely helpful, not just a random directory.

Our process started by looking at the non-negotiables: proper licensing and insurance. Every company on this list is verified to operate professionally, giving you essential peace of mind. We also prioritized installers with a proven track record and certified technicians, such as Red Seal Plumbers and Class B Gasfitters, who have specialized training for these advanced systems.

Next, we dug into what real customers are saying. We analyzed hundreds of online reviews to understand each company's reputation for reliability, craftsmanship, and customer service. A long history of positive feedback is one of the strongest indicators of a trustworthy business. We also looked for companies that offer comprehensive plumbing services, ensuring they can support you with maintenance and repairs long after the installation is done. Finally, we considered transparency in communication and pricing, favoring installers who provide clear, upfront quotes and take the time to answer your questions.

Kelowna's 9 Top-Rated Tankless Water Heater Installers

Making the switch to a tankless water heater is a smart investment in your home’s comfort and efficiency, but the quality of the installation is just as important as the unit itself. Finding the right team for the job means looking for professionals who are not only skilled but also dedicated to great customer service. To help you with your search, we’ve compiled a list of the top-rated tankless water heater installers in Kelowna. We based our selections on key factors that homeowners care about most: consistent positive reviews, proper licensing and certifications, extensive experience with modern systems, and a solid reputation in the Okanagan community. From family-run shops to larger service providers, each company on this list has demonstrated a commitment to quality work. This guide is designed to give you a confident starting point, so you can compare your options and find the perfect partner for your home upgrade.

1. TruFinity Home Services

With a guiding principle of "True Service, Infinite Care," TruFinity Home Services has built a strong reputation for providing trusted plumbing and heating solutions across the Okanagan. Their exceptional third-party validation is clear, with a 4.9-star rating from over 585 Google reviews. The team consists of Red Seal Plumbers and Class B Gasfitters, ensuring every installation is handled with certified expertise. They make upgrading easy with special offers, including $500 off a tankless water heater installation. As one customer shared in their review, "We are very happy with our tankless hot water tank... and most importantly, the exceptional experience from their office to my home!" Their commitment to customer peace of mind is also reflected in their comprehensive TruLoyalty+ Membership program.

2. Vision Plumbing & Heating

Vision Plumbing & Heating is a well-established name in Kelowna, known for its wide range of services and experienced technicians. They handle everything from minor repairs to complex installations, including tankless water heaters. Their team focuses on ensuring every job meets high standards for both safety and performance, giving homeowners confidence in their work. Customers often point to their professionalism and the thoroughness of their installations. If you're looking for a company with a long history of service in the Okanagan and a commitment to getting the job done right the first time, Vision is a solid choice to consider for your tankless water heater project.

3. Kelowna Plumbing & Heating

Specializing in modern plumbing and heating systems, Kelowna Plumbing & Heating is a go-to for homeowners interested in tankless water heater technology. Their team is well-versed in the specifics of various models and brands, helping you choose the right unit for your home's size and hot water demands. Beyond installation, they also provide ongoing maintenance to keep your system running efficiently for years to come. Their focused expertise in this area makes them a strong contender, particularly if you have specific questions about the benefits and requirements of on-demand hot water systems. They are known for their professional approach and knowledgeable staff.

4. Okanagan Plumbing Services

Okanagan Plumbing Services is a locally owned and operated company that has earned a reputation for reliable and friendly service. They offer comprehensive plumbing solutions, including the installation and repair of tankless water heaters. Their approach is centered on clear communication and customer satisfaction, ensuring homeowners feel informed and comfortable throughout the entire process. With a focus on providing practical and efficient solutions tailored to each home, they are a trusted option for those who value personalized service. Their competitive pricing and commitment to quality make them a popular choice in the Kelowna community for all types of plumbing needs.

5. West Coast Water Heater Solutions

As their name suggests, West Coast Water Heater Solutions has a dedicated focus on providing high-quality water heater services. This specialization means their technicians have deep knowledge of tankless systems, from helping you select the best model to performing a flawless installation. They guide customers through the entire process, explaining the benefits of different units and ensuring the final choice aligns with the household's needs and budget. For homeowners who want to work with a team that lives and breathes water heaters, this company offers the expertise and focused service that can make all the difference in a successful upgrade.

6. Precision Plumbing Kelowna

Precision Plumbing Kelowna is known for its meticulous attention to detail and commitment to high-quality workmanship. They offer expert installation services for tankless water heaters, ensuring every connection is secure and the system is calibrated for optimal performance and efficiency. Their technicians are praised for being clean, courteous, and respectful of their clients' homes. This focus on precision not only leads to a reliable installation but also provides homeowners with peace of mind. If you value a job done with care and exactness, their methodical approach makes them a strong candidate for your tankless water heater installation.

7. Valley Comfort Systems

Valley Comfort Systems provides a broad range of home comfort solutions, from heating and cooling to hot water systems. Their experience with integrated HVAC systems gives them a unique perspective on how a tankless water heater fits into your home's overall energy picture. Their certified technicians are trained to install and service various brands and models, offering flexible solutions for different homes and budgets. Homeowners who are considering other energy-efficient upgrades alongside their water heater may find their holistic approach particularly beneficial. Their reputation is built on providing reliable comfort systems that stand the test of time.

8. Reliable Home Services

Living up to their name, Reliable Home Services prides itself on delivering prompt, professional, and dependable service to Kelowna residents. They specialize in tankless water heater installations and are known for their customer-centric approach, taking the time to answer questions and ensure the homeowner is happy with the work. Their team is equipped to handle both straightforward upgrades and more complex retrofits. For those who prioritize responsiveness and clear communication, Reliable Home Services has built a strong reputation for being a company you can count on to show up on time and deliver quality results for your hot water needs.

9. Mountain View Mechanical

Mountain View Mechanical offers expert installation and maintenance for a variety of mechanical systems, including tankless water heaters. Their team of skilled technicians is committed to providing high-quality service and ensuring complete customer satisfaction from the initial consultation to the final inspection. They are known for their technical proficiency and ability to tackle challenging installations with confidence. By focusing on durable solutions and proper system setup, they help homeowners maximize the lifespan and efficiency of their new tankless unit. Their dedication to quality craftsmanship makes them a trusted choice for mechanical services in the Okanagan.

What to Look For in a Tankless Water Heater Installer

Choosing the right tankless water heater is a big step, but finding the right person to install it is just as crucial. A great installation ensures your new system runs efficiently and safely for years, while a poor one can lead to headaches and costly repairs. Think of it like this: you wouldn't buy a high-performance car and let an amateur work on the engine. The same principle applies here. The installer is the key to unlocking all the benefits of on-demand hot water, from energy savings to endless showers.

To help you make a confident choice, I've put together a straightforward guide on what to look for in an installer. These are the key things that separate the pros from the rest. By checking for proper credentials, understanding their service guarantees, and seeing what other customers have to say, you can find a reliable expert who will do the job right the first time. This isn't just about getting hot water; it's about investing in your home's comfort and your peace of mind.

Check for Certifications and Licenses

Before you let anyone work on your home's gas and water lines, make sure they are properly qualified. A licensed and insured installer meets the necessary standards and regulations, which protects you and your home. In British Columbia, look for technicians with credentials like a Red Seal Plumber certification and a Class B Gasfitter license. These qualifications show they have the formal training and hands-on experience to handle the technical demands of a tankless water heater installation safely and correctly. Don't be shy about asking a company about their team's certifications; a professional company will be proud to share them.

Compare Services and Warranties

A great installer stands behind their work. When you're getting quotes, ask about the warranties they offer on both the equipment and their labor. A solid warranty provides a safety net in case anything goes wrong after the installation. For example, some companies offer extended labor warranties if you join their membership program, giving you extra coverage and peace of mind. It's always a good idea to get these guarantees in writing so you know exactly what's covered and for how long. This simple step can save you from unexpected expenses down the road.

Read Customer Reviews and Note Response Times

Online reviews are your window into a company's track record. See what past customers in Kelowna are saying about their experience. Look for comments that mention professionalism, timeliness, and the quality of the installation. A company with consistently positive reviews is usually a safe bet. Also, consider their responsiveness. If your current water heater fails, you'll want someone who can get to you quickly. When you first call for a quote, pay attention to how promptly they respond—it's often a good indicator of the service you can expect later on.

How Much Does a Tankless Installation Cost in Kelowna?

Let's talk numbers. Investing in a tankless water heater is a smart move for long-term energy savings and on-demand hot water, but it's important to understand the upfront cost. The final price on your invoice isn't just for the unit itself; it's a combination of high-quality equipment and the expert labor required to install it safely and correctly. The total cost can vary from home to home, so let's break down what you can expect to pay here in Kelowna.

Breaking Down Equipment and Labor Costs

In Kelowna, you can generally expect the total cost for a new tankless water heater installation to fall between $2,500 and $5,500. This range covers both the price of the unit and the professional installation. The equipment cost depends on the model you choose—factors like brand, size, and whether it’s a gas or electric unit will affect the price. The other major component is labor. Since installing a tankless system involves intricate plumbing, gas fitting, and electrical work, you need a certified technician to do the job right. This ensures your system runs safely and efficiently for years to come. Many homeowners explore financing options to make this valuable home upgrade more manageable.

How Project Complexity Affects the Price

The price range we mentioned assumes a relatively straightforward installation. However, the unique layout of your home can affect the final cost. For example, switching from a conventional storage tank to a tankless model often requires significant changes. This could include running new venting, upgrading your gas line to meet higher demand, or adding a new electrical circuit. If your home's plumbing needs to be reconfigured to accommodate the new unit, that will also add to the labor time and cost. Because every project is different, it’s always best to get a detailed, in-home quote. This way, you can also learn about current rebates and offers that might lower your overall investment.

Find Rebates and Financing Options in Kelowna

Let’s be honest—a new tankless water heater is a significant investment for your home. The good news is you don’t have to cover the entire cost on your own. Between provincial government programs and flexible payment plans, upgrading to an energy-efficient system is more affordable than you might think. These incentives are designed to help Kelowna homeowners like you save money while reducing your carbon footprint.

Understanding what’s available can feel overwhelming, but it’s worth the effort. Taking the time to explore these options can save you hundreds, or even thousands, of dollars on your installation. Many local companies, including TruFinity, stay on top of the latest programs to help you maximize your savings. Be sure to check for current offers and rebates before you commit to a project, as these programs can change.

Provincial Rebates for Energy Efficiency

The B.C. government offers some fantastic rebates to encourage homeowners to switch to high-efficiency appliances. When you install an approved tankless water heater or heat pump water heater, you can often get a significant portion of the cost back. For example, programs from Better Homes BC and BC Hydro can provide thousands of dollars in rebates for qualifying energy-saving upgrades. These programs help lower the upfront cost, making your decision to upgrade much easier on your budget. A professional installer can help you identify which rebates apply to your specific equipment and guide you through the application process.

Available Financing and Payment Plans

If you’d rather pay for your new system over time, financing is an excellent option. Many home service companies offer payment plans that break down the total cost into manageable monthly installments. This allows you to get the endless hot water and energy savings you want now, without having to pay the full amount upfront. At TruFinity, we provide flexible financing options, including plans with zero interest and zero payments for the first few months. This approach gives you financial breathing room while you start enjoying the benefits of your new, efficient tankless water heater.

What to Expect From Your Installer

Choosing the right installer is about more than just the initial setup; it’s about finding a reliable partner for the life of your new tankless water heater. A great company will be transparent, professional, and ready to support you long after the installation is complete. From the moment they arrive to the ongoing maintenance and potential emergency calls, knowing what to expect helps you hold your chosen team to a high standard. Here’s a breakdown of what a top-tier installation experience should look like.

The Installation and Setup Process

A professional installation is a clean and efficient process. Your technician should start by protecting your home with drop cloths and explaining the work they’re about to do. They will then safely disconnect and remove your old water tank before mounting the new tankless unit. A key part of the job involves correctly routing the gas, water, and venting lines. Once everything is connected, the installer will commission the unit, test it thoroughly to ensure it’s producing hot water at the right temperature and pressure, and clean up the workspace completely. They should also walk you through the system’s basic functions, explaining how your new tankless water heater installation saves space and improves efficiency.

Ongoing Maintenance and Repair Services

Your relationship with your installer shouldn't end once the hot water is flowing. To keep your tankless unit running efficiently for years, it needs regular care. It's a good idea to have your system professionally checked once a year to catch small issues before they become expensive problems. This service typically includes flushing the system to remove mineral buildup, checking for any gas or water leaks, and ensuring all components are working correctly. Many companies offer service memberships that cover this annual maintenance, often providing perks like priority service and discounts on repairs. This proactive approach is the best way to protect your investment and ensure you always have reliable hot water.

Emergency Service Availability

A hot water crisis never happens at a convenient time. That’s why it’s so important to choose an installer who offers emergency support. Before you commit, ask about their availability for after-hours or weekend calls. A reliable company will have a plan in place to help you when you need it most, often promising 24/7 service for urgent issues like a complete loss of hot water or a suspected leak. Knowing you have a trusted professional to call gives you incredible peace of mind. Look for a team that guarantees quality work and has a reputation for handling plumbing repairs promptly and effectively, no matter when they occur.

How to Maintain Your Tankless Water Heater

A tankless water heater is a fantastic investment in your home's comfort and efficiency. To keep it running smoothly for years, a little regular maintenance goes a long way. Think of it like a tune-up for your car—it prevents bigger, more expensive problems down the road and ensures you get that endless hot water you love, every single time. Consistent care helps your unit operate at peak efficiency, which can save you money on energy bills. Plus, it extends the lifespan of the appliance, protecting your investment. Here’s what you need to know to keep your system in top shape.

Your Regular Maintenance Checklist

You can handle a few key maintenance tasks yourself to keep your tankless unit in great condition. Set a reminder to run through this checklist annually:

  1. Safety First: Before you do anything, turn off the power and shut off the water supply valves connected to the unit.
  2. Descale the System: Once a year, flush the system to remove mineral buildup. The Okanagan's hard water can be tough on appliances, and descaling prevents clogs that reduce efficiency. Installing a whole-home water filtration system can also make a huge difference.
  3. Clean the Filters: Check and clean the air and water filters. If they get clogged with dust or sediment, it can restrict flow and make your heater work harder than it needs to.
  4. Inspect for Leaks: Do a quick visual check around the unit for any signs of water leaks or corrosion. Catching these things early is key.

When to Schedule Professional Service

While you can handle the basics, calling in a professional every year or two is a smart move. A certified technician can perform a much deeper inspection, spotting potential issues you might miss. They use specialized tools to conduct a thorough descaling, ensuring every bit of mineral buildup is removed for maximum performance. This is also the perfect time to ask about system efficiency and potential upgrades. For total peace of mind, consider a service plan like our TruLoyalty+ Membership, which includes an annual tankless water heater flush. It takes the guesswork out of maintenance and keeps your system running perfectly.

How to Choose the Right Installer for You

You’ve done the research and narrowed down your list of potential installers. Now comes the most important part: making the final choice. Selecting the right company isn't just about finding someone to install a piece of equipment; it's about trusting a professional with the comfort and safety of your home. The best installer for you will be the one who not only has the technical skills but also aligns with your budget, timeline, and communication style.

Making this decision comes down to a few key steps. You’ll want to compare what each company truly offers beyond the initial price tag and then weigh the factors that build long-term trust, like proven experience and solid warranties. Taking the time to carefully evaluate these final details ensures you partner with a company that will provide reliable service for years to come.

Compare Service Packages and Quotes

Once you have your shortlist, it’s time to request detailed quotes. Aim to get proposals from at least three different companies to get a clear picture of fair market pricing in Kelowna. Be cautious of any quote that seems drastically lower than the others, as it could signal hidden costs or subpar work.

Your quote should be more than just a number; it should be a comprehensive document outlining all equipment, labor, and potential additional fees. Ask if the price includes removing your old tank and what specific parts are covered. This is also the perfect time to inquire about any available offers and rebates that could lower your final investment. A transparent quote is the first sign of a trustworthy installer.

Make Your Final Decision

With quotes in hand, your final decision should be based on confidence and trust. Start by looking at each company’s track record. A quick search for online reviews will reveal a lot about their customer service and the quality of their work. Look for installers with a consistent history of positive feedback on jobs similar to yours.

Don’t hesitate to ask about their guarantees. A reputable company will stand behind their work with a clear, written warranty on both labor and parts. Finally, consider your communication with them. Did they answer your questions clearly and patiently? The right installer will make you feel informed and comfortable throughout the entire process, ensuring you have total peace of mind.

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Frequently Asked Questions

Is a tankless water heater really worth the higher initial cost? It’s true that the upfront investment is more than a traditional tank, but it’s best to think of it as a long-term home upgrade. Tankless heaters can last nearly twice as long and are significantly more energy-efficient, which means you’ll see savings on your utility bills month after month. When you factor in the convenience of endless hot water and the space you save, most homeowners find the value far outweighs the initial price tag over the life of the unit.

How long does a typical tankless installation take? For a straightforward replacement, a professional can often complete the installation within a few hours. However, if you're switching from a traditional tank heater for the first time, the job can be more involved and may take a full day. This is because it might require new venting, plumbing adjustments, or upgrades to your gas line. Your installer will give you a clear timeline after assessing your home's specific setup.

Will a tankless system provide enough hot water for my whole family? Absolutely. The key is choosing the right size unit for your home. Unlike a tank that can run empty, a tankless heater is sized based on the maximum flow rate of hot water your household might need at one time. A professional will help you calculate this by considering how many bathrooms you have and which appliances you might run simultaneously, ensuring you get a model that delivers truly endless hot water for everyone.

Do I need to upgrade my home's gas or electrical systems for a tankless heater? It’s a definite possibility, especially with gas models. Tankless heaters require a larger gas line than most traditional tanks to heat water on demand. Similarly, electric models may need a dedicated high-amperage circuit. A certified installer will assess your home’s existing infrastructure during the quoting process and let you know if any upgrades are necessary to support the new system safely and effectively.

How often does a tankless water heater need professional maintenance? To keep your unit running at peak efficiency and extend its lifespan, we recommend scheduling a professional service call once a year. Here in the Okanagan, our water can be quite hard, leading to mineral buildup. An annual flush and inspection by a qualified technician will prevent clogs, ensure all components are working correctly, and protect your investment for years to come.

About the Author

Edrice Ferdoussi is the CEO and Co-Founder of TruFinity Plumbing Heating & Cooling in Kelowna, British Columbia. With over seven years of industry leadership, he specializes in delivering reliable plumbing, heating, and cooling solutions. Edrice is dedicated to operational excellence, customer trust, and advancing service standards in the trades. Beyond his work in the industry, he’s passionate about building strong teams, fostering community connections, and driving sustainable business growth through innovation and leadership.

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