9 Highest-Rated AC Repair Companies in Kelowna 2026

The Okanagan's hot, dry summers make a reliable air conditioner more than a luxury—it's a necessity. When your system needs service, you want a local expert who understands our unique climate challenges. Finding that perfect company can be tough, so we've done the legwork. We looked at which businesses have deep roots in the community and consistently earn praise from your neighbors. This isn't just another directory; it's a carefully compiled resource. Here are the Top 9 Highest Rated AC repair companies in Kelowna 2026, each chosen for their proven ability to keep Okanagan homes cool and comfortable.

Key Takeaways

• Verify Credentials and Reputation First: Before scheduling a service call, confirm the company employs licensed and certified technicians. A quick look at their recent Google reviews will also give you honest insight into their reliability and customer service.
• Get Everything in Writing: A trustworthy contractor will always provide a detailed, written estimate before starting work. Be sure you also understand the warranties they offer on parts and labor—it’s your best protection and a clear sign of quality work.
• Plan for Both Emergencies and Maintenance: The best AC service partner offers more than just a quick fix. Check for 24/7 emergency availability for immediate peace of mind and ask about their maintenance plans to prevent future breakdowns and save money over time.

What Makes a Great AC Repair Company?

When your air conditioner gives out during a Kelowna heatwave, the last thing you want is the added stress of finding a reliable repair company. With so many options, how do you choose the right one? A great AC repair company isn’t just about fixing the immediate problem; it’s about providing peace of mind through expertise, reliability, and excellent service. They should be your trusted partner in keeping your home comfortable year-round.

First and foremost, look for proper credentials. A reputable company employs technicians who are fully licensed, insured, and certified. Credentials like NATE (North American Technician Excellence) or EPA certification show that the technicians have proven, up-to-date knowledge to handle refrigerants safely and service modern, high-efficiency systems. This ensures your AC services are performed correctly and safely, protecting both your equipment and your family. A company that invests in professional training is one that values quality workmanship.

Beyond qualifications, reliability is key. When your home is uncomfortably hot, you need a team that respects your time and responds quickly. Look for companies that offer same-day service or have clear protocols for emergency calls. A strong track record of showing up on time and communicating clearly is a hallmark of professionalism. You can often gauge this by reading what past customers have to say. A high star rating is a good start, but reading a few reviews will give you a much clearer picture of their customer service and dependability.

Finally, transparency is non-negotiable. A great technician will take the time to explain the issue in plain language, outline your repair options, and provide a clear, upfront quote before starting any work. There should be no hidden fees or high-pressure sales tactics. The best companies are honest about costs and may even offer flexible financing options to help manage unexpected expenses. Choosing a company that prioritizes clear communication and fair pricing ensures you feel confident and in control throughout the entire process.

How We Picked the Best AC Repair in Kelowna

When your air conditioner gives out during a Kelowna summer, you need a reliable fix without the guesswork. To create this guide, we focused on what truly matters to homeowners: trust, expertise, and a proven history of great service. We sifted through dozens of local companies, evaluating them on a few core principles to ensure you’re getting a list of the best in the business.

First, we looked at their reputation and experience. A company with deep roots in the Okanagan has likely seen it all and has a long list of satisfied clients. We checked for a solid track record and prioritized businesses that have been serving the community for years. We also dove into real customer reviews on platforms like Google. Honest feedback from your neighbors is one of the best indicators of a company’s quality, responsiveness, and overall customer experience.

Next, we verified credentials. Every company on our list is properly licensed and insured, which is a non-negotiable for your safety and peace of mind. We also looked for extra qualifications, like NATE or Red Seal certifications, which show a commitment to ongoing training and technical excellence. Finally, we considered the range of AC services offered. The best companies can handle everything from emergency repairs and routine maintenance to complete system installations, making them a true partner for your home comfort needs.

Kelowna's 9 Best AC Repair Companies

When your air conditioner gives out during a Kelowna summer, you need a reliable fix, and you need it fast. Finding the right company can feel overwhelming, but it really comes down to a few key things: a great reputation, skilled technicians, and a commitment to customer care. We’ve looked at the options across the Okanagan to find the teams that consistently deliver. This list is built on real customer reviews, proven expertise, and the range of services they offer, giving you a solid starting point for your search. Whether you need an emergency repair or a brand-new installation, here are the top-rated companies that Kelowna homeowners trust to keep them cool.

1. TruFinity Plumbing Heating & Cooling

With a motto of "True Service, Infinite Care," TruFinity Plumbing Heating & Cooling has quickly become a standout in the Okanagan. Formerly CE Plumbing Heating, they’ve built an incredible reputation, backed by a stellar "5-star rating from 1000+ Google reviews." Their team of EPA-certified technicians is available 24/7 for emergencies, so you’re never left sweating it out. They handle everything from professional air conditioner repair and maintenance to full system installations, including high-efficiency units. What really sets them apart is their comprehensive approach and transparent communication, ensuring you know exactly what’s happening every step of the way. They are a fantastic all-around choice for any cooling need.

2. Vision Plumbing Heating Cooling

As a market leader established in 1986, Vision Plumbing Heating Cooling has a long-standing history of keeping Kelowna homes comfortable. Their deep roots in the community are reflected in their solid reputation, with 4.9 stars from hundreds of Google reviews. While they are a full-service company, they are particularly well-regarded for their reliable air conditioning maintenance and tune-up services. If you’re looking for a company with decades of proven experience and a name that’s synonymous with quality in the Okanagan, Vision is a trusted and dependable choice for keeping your AC running smoothly all summer long.

3. Border Plumbing, Heating & Electrical

Border Plumbing, Heating & Electrical is a major player in the Kelowna market, and their review count proves it—they have the highest volume in the area with over 1,300 Google reviews. Their biggest advantage is offering a tri-trade service that includes plumbing, HVAC, and electrical. This makes them a convenient one-stop shop for homeowners who might have overlapping issues or prefer to work with a single company for all their home service needs. They have a massive customer base for a reason: they focus on efficient, reliable HVAC services and prioritize getting the job done right.

4. Blair Mechanical

Known as an aggressive challenger in the market, Blair Mechanical has carved out a niche as an HVAC-focused specialist. They are committed to providing accurate and reliable AC repair services at prices that are fair and transparent, which is a huge plus for homeowners worried about hidden costs. Their strong promotional strategy and creative marketing make them highly visible, but it’s their specialization in heating and cooling that makes them a strong contender. If you want a team that lives and breathes HVAC and is dedicated to providing top-tier technical service, Blair Mechanical is an excellent option to consider.

5. Reliance Home Comfort

Reliance Home Comfort is a trusted name not just in Kelowna but across the country, and their local branch lives up to the reputation. They are a go-to for many homeowners for everything from air conditioner installation to routine maintenance and urgent repairs. Their established processes and commitment to quality service provide peace of mind, as you know you’re working with a company that has proven systems in place to ensure customer satisfaction. For those who value the reliability and backing of a well-known brand, Reliance offers a dependable and professional solution for all cooling needs.

6. Okanagan Heating & Air Conditioning

With a name that signals deep local expertise, Okanagan Heating & Air Conditioning is a popular choice for residents who prefer to work with a dedicated local specialist. They have built a strong reputation by focusing on high-quality HVAC services and ensuring every customer is satisfied. Their team is known for being knowledgeable about the specific climate challenges in the Okanagan, allowing them to recommend and implement solutions that are perfectly suited for the region’s hot, dry summers. For personalized service from a team that truly understands the local environment, they are a fantastic and reliable choice.

7. Phillips Heating, Plumbing and Air

Phillips Heating, Plumbing and Air offers the convenience of a comprehensive home service provider, tackling everything from your furnace to your faucets. Their experienced team is equipped to handle a wide range of heating and cooling issues, making them a versatile option for homeowners. Customers appreciate their ability to address multiple problems in a single visit, saving both time and hassle. With a focus on delivering quality workmanship across all their trades, Phillips is a solid choice for anyone looking for a multi-talented team to manage their home’s essential systems.

8. Customer First Plumbing

The name says it all—Customer First Plumbing puts your experience at the forefront of their business. They are known for providing fast, reliable, and professional AC repair services in Kelowna, with a clear focus on ensuring every job is completed to the highest standard. Homeowners who choose them often rave about the respectful and attentive service they receive from the entire team. If you’re looking for a company that not only fixes your AC but also makes you feel like a valued priority throughout the process, Customer First is an excellent choice.

9. Applewood Heating & Air Conditioning

Applewood Heating & Air Conditioning consistently receives high ratings for their dependable service and strong commitment to customer satisfaction. They have become a preferred choice for many in the Kelowna area for all types of HVAC needs, from simple repairs to complex installations. Their reputation is built on reliability and quality work, making them a safe bet when your air conditioner needs attention. For a straightforward, professional experience with a team that is dedicated to getting your home cool and comfortable again, Applewood is another top-tier company worth calling.

Comparing Services: What the Top Companies Offer

When you’re looking for an AC repair company, you’ll notice that most offer a similar menu of services. But the real difference lies in the details—how they handle emergencies, their approach to preventative care, and their expertise with modern, high-efficiency systems. Understanding these nuances will help you choose a company that not only fixes your immediate problem but also becomes a trusted partner for your home's comfort. Let’s break down the core services you’ll find across Kelowna’s top-rated companies.

Emergency and 24/7 Repairs

An air conditioner never fails at a convenient time. It’s usually during the peak of a summer heatwave, often after business hours. This is when a company’s commitment to emergency service truly matters. Some companies offer after-hours appointments, while others provide true 24/7 availability. For instance, TruFinity Home Services is available around the clock, "ensuring that customers can receive immediate assistance during emergencies." When you’re facing that dreaded "Emergency Anxiety" of a failing system, knowing you can get a qualified technician to your door quickly provides incredible peace of mind. Always check a company’s policy on emergency AC services before you commit.

Maintenance and Tune-Up Plans

The best way to avoid a midnight AC breakdown is with regular maintenance. Proactive tune-ups keep your system running efficiently, extend its lifespan, and can catch small issues before they become expensive problems. Many top companies, like Vision Plumbing & Heating, focus on "optimal comfort and efficiency" through their maintenance plans. Others, like TruFinity, offer comprehensive membership programs that include annual inspections. These plans often come with perks like priority service and discounts on repairs, making them a smart investment for any homeowner looking to protect their system and manage their budget.

New AC Installations and Replacements

If your AC unit is old, inefficient, or facing a major repair, a replacement might be the most cost-effective solution. Leading companies like Reliance Home Comfort are known as trusted providers for new installations. When you’re making this kind of investment, you want a team that does more than just swap boxes. Look for companies like TruFinity that provide "free load calculations for system sizing" and offer high-efficiency "units up to 26 SEER for maximum energy savings." A proper installation is critical for performance, and flexible financing options can make the upgrade more accessible.

Heat Pumps and Efficiency Upgrades

As energy costs rise, many Okanagan homeowners are looking beyond traditional air conditioners. Heat pumps are an incredibly efficient solution for both heating and cooling, and they work surprisingly well in our climate. While many companies offer them, it’s important to find one with proven expertise. TruFinity’s technicians install heat pumps that are "effective in cold climates down to -25°C," providing a reliable, year-round comfort solution. Upgrading to a modern heat pump is one of the best ways to lower your utility bills and improve your home’s overall heating and cooling performance.

What Are Real Customers Saying?

When your AC gives out, you want a company you can trust. While websites and ads tell one story, customer reviews give you a real-world glimpse into what you can expect. After looking through feedback for Kelowna’s top AC companies, a few key themes stand out. Homeowners consistently value reliability, clear communication, and high-quality work.

Many reviews highlight the importance of dependable service. Customers appreciate technicians who arrive on time, diagnose problems accurately, and complete the repair efficiently. You’ll see comments praising companies like Blair Mechanical for their commitment to top-quality service and Vision Plumbing for being synonymous with reliability and transparency. This shows that getting the job done right the first time is a major factor in customer satisfaction.

Another common point of praise is for companies that offer comprehensive solutions. Homeowners love the convenience of having one trusted team for all their home comfort needs. TruFinity’s all-in-one approach to plumbing, heating, and cooling is frequently mentioned as a reason they are a top choice for local families. This saves you the hassle of finding a different specialist for every issue that pops up.

Ultimately, a strong track record speaks for itself. Companies with consistently high ratings demonstrate a long-term commitment to their customers. For example, TruFinity Home Services maintains an impressive 4.9-star rating from 585 Google reviews, showing that their promise of "True Service, Infinite Care" resonates with the community. When you see hundreds of positive experiences, it’s a strong signal that you’re choosing a company that truly values its customers.

Understanding AC Service Costs in Kelowna

When your air conditioner stops working on a hot Kelowna day, the first thing on your mind is likely the repair bill. While it’s tempting to just look for the lowest price, understanding what goes into the cost of an AC service can help you make a much better decision. Prices can vary quite a bit based on the complexity of the repair, the parts needed, and the company you choose. A transparent company will always provide a clear, upfront estimate so you know exactly what to expect before any work begins. This way, you can feel confident you’re getting fair value and quality service without any surprises.

Common Repair and Service Fees

So, what can you expect to pay for common AC services? For smaller issues, like fixing a minor refrigerant leak or replacing a faulty capacitor, you’re typically looking at a cost between $100 and $250. These are the kinds of quick fixes that get your system back up and running without a major investment. However, for more significant problems, such as replacing a compressor or addressing a major system failure, the cost can climb to $500 or more. The key is to get a detailed quote that breaks down the costs for parts and labor.

The Price of Maintenance Plans

One of the best ways to avoid surprise repair bills is by investing in a maintenance plan. Think of it as preventative care for your home's cooling system. Many local companies offer plans that can start as low as $15 a month. For a bit more, you can often find all-season plans that cover your heating system, too. TruFinity’s TruLoyalty Membership is a great example, offering annual tune-ups, discounts on repairs, and priority service. These plans help catch small issues before they become big, expensive problems, saving you money and stress in the long run.

Financing Options and Promotions

Let’s be honest—a major AC repair or a full system replacement can be a big expense that you weren’t planning for. Thankfully, you don’t always have to pay for it all at once. Many Kelowna companies offer flexible financing options that allow you to spread the cost over time with manageable monthly payments. It’s also smart to keep an eye out for seasonal rebates and offers, especially in the spring and fall. These promotions can provide significant savings on new, energy-efficient units or major services, making a necessary upgrade much more affordable.

The Certifications and Experience That Really Matter

When your air conditioner gives out during a Kelowna heatwave, the last thing you want is an unqualified technician making the problem worse. Technical certifications are your first and best clue that a company is staffed by true professionals. These credentials prove that a technician has met rigorous, industry-wide standards for safety, skill, and knowledge. It’s the difference between a temporary patch and a reliable, long-term solution for your home’s comfort.

So, what should you look for? In Canada, a Red Seal is a nationally recognized standard of excellence for skilled trades. For HVAC work specifically, NATE (North American Technician Excellence) certification is the gold standard, testing a technician’s real-world working knowledge. Technicians should also be EPA Certified to handle refrigerants safely and legally, which protects both your system and the environment. These aren't just letters after a name; they are your assurance of quality and professionalism.

Experience is the other crucial piece of the puzzle. A company with deep roots in the Okanagan understands the demands of our local climate. TruFinity Home Services is a great example of this combination of credentials and experience. Their technical team holds the key certifications that matter, including Red Seal, Class B Gasfitter, and NATE certifications. This level of expertise is essential for providing top-tier AC services and correctly diagnosing complex issues.

The experience of a company’s leadership also sets the tone for the entire team. TruFinity’s co-founder, Edrice Ferdoussi, brings over 10 years of hands-on expertise as a Red Seal Certified Plumber and Class B Gasfitter. That deep trade knowledge is reflected in the company’s high standards and ability to work on advanced systems, including high-efficiency heat pumps designed to work in temperatures as low as -25°C. When you choose a company with this foundation, you’re investing in proven expertise and lasting peace of mind.

Who to Call When Your AC Quits Unexpectedly

There’s nothing worse than your air conditioner giving out during a Kelowna heatwave. When you’re facing an unexpected breakdown, you need a reliable professional who can get to you quickly. The good news is that several local companies are well-equipped to handle urgent calls and get your home cool again.

When your AC quits, here are some of the best teams to have on speed dial:

• TruFinity Plumbing Heating & Cooling: Built for emergencies, TruFinity stands out with its 24/7 availability and guaranteed 45-minute response time for urgent calls. Their team of certified technicians can diagnose and fix issues fast, making them a top choice when you can’t wait. They handle a full range of AC services, from simple fixes to complex repairs.
• Reliance Home Comfort: As a well-known name in home services, Reliance is a trusted provider for air conditioning repairs in Kelowna. Their technicians are prepared to handle unexpected failures and are committed to restoring comfort to your home.
• Vision Plumbing & Heating: With a long history in the Okanagan, Vision offers dependable air conditioning maintenance and repair. Their experienced team can quickly identify the problem and get your system running smoothly again.
• Blair Mechanical: Known for providing reliable service at a fair price, Blair Mechanical is another excellent option for sudden breakdowns. They focus on delivering accurate diagnostics and effective A/C repair services to ensure you’re not left sweating it out.

Your Checklist: Questions to Ask Before You Hire

You’ve narrowed down your list of potential AC repair companies, and now it’s time to make the final call. Choosing the right contractor is about more than just finding someone who can fix the problem—it’s about trusting them with the comfort and safety of your home. Before you commit, arm yourself with the right questions. This simple checklist will help you confidently vet any company and ensure you’re hiring a true professional who values your business. Think of it as a quick interview to find the perfect partner for your home comfort needs.

Are you licensed and insured?

This should always be your first question. It’s a simple yes-or-no that speaks volumes. A valid license proves the contractor meets provincial and local standards for performing HVAC work. More importantly, proper insurance protects you and your property from liability in the rare case of an accident or damage during the repair. Never hire a company that can’t provide proof of both. Reputable companies will have this information ready and won't hesitate to share it, as it’s a fundamental part of choosing a trustworthy contractor.

What's your experience with my specific AC system?

Not all air conditioners are created equal, and neither are all technicians. Ask about their team’s experience with your specific brand and model, whether it’s a central air unit, a heat pump, or a ductless mini-split. A company whose technicians hold advanced credentials, like NATE or Red Seal certifications, demonstrates a commitment to ongoing training and a higher standard of expertise. This specialized knowledge often leads to a faster diagnosis and a more reliable repair, saving you time and money in the long run.

Can you provide a detailed, written estimate?

A verbal quote over the phone is a starting point, but it’s not a final agreement. Always insist on a detailed, written estimate before any work begins. This document should clearly break down the costs for parts, labor, and any other potential fees. Getting everything in writing prevents misunderstandings and protects you from surprise charges on the final invoice. It also allows you to accurately compare quotes from different companies to ensure you’re getting fair market value for the proposed work.

What kind of warranties or guarantees do you offer?

A company that is confident in its work will always stand behind it. Ask specifically about the warranties they provide on both the replacement parts and their labor. A strong guarantee is a clear indicator of quality craftsmanship and customer commitment. Some of the best companies even offer extended labor warranties through their maintenance plans, giving you long-term peace of mind that the repair is built to last. Don’t settle for a company that won’t guarantee its own work.

Do you offer 24/7 emergency service?

Your air conditioner won’t wait for business hours to break down. It’s essential to know if a company offers after-hours or emergency AC repair, especially during a Kelowna heatwave. Ask about their availability for nights, weekends, and holidays, as well as their typical response time for urgent calls. Knowing you have a reliable team ready to respond quickly when you need them most can make a stressful situation much more manageable. This is a key service that separates a good company from a great one.

Where can I see reviews from past customers?

While a company can tell you how great they are, their past customers will give you the real story. Ask where you can find testimonials or check their online presence on third-party sites like Google. A large volume of recent, positive customer reviews is one of the strongest indicators of consistent, high-quality service. Look for comments that mention professionalism, timeliness, and fair pricing. This feedback from your neighbours provides unbiased insight into what you can expect from your experience.

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Frequently Asked Questions

1. How often should I get my AC serviced to avoid breakdowns?

For most homes in the Okanagan, an annual tune-up is the sweet spot. The best time to schedule this is in the spring, right before you’ll need to rely on it daily. A yearly check-up allows a technician to clean the components, test performance, and catch small issues before they turn into major, expensive problems during a summer heatwave. Think of it as preventative care that keeps your system running efficiently and reliably.

2. Is it better to repair my old AC or just replace it?

This is a common dilemma, and the answer usually depends on a few factors. A good rule of thumb is to consider the age of your unit and the cost of the repair. If your air conditioner is over 10-15 years old and the repair cost is close to half the price of a new system, replacement is often the smarter long-term investment. A new unit will be far more energy-efficient, which will save you money on your monthly utility bills.

3. What are the signs that my AC needs a professional repair?

Your AC will usually give you a few warning signs before it completely fails. If you notice the system is blowing warm air, making strange grinding or squealing noises, or producing weak airflow from the vents, it's time to call a professional. Other red flags include moisture or leaks around the indoor unit and a system that cycles on and off more frequently than usual. Don't wait for it to quit entirely; addressing these issues early can often prevent a more serious breakdown.

4. What's the real benefit of a maintenance plan?

A maintenance plan is about more than just an annual tune-up; it’s about peace of mind. These plans, like the TruLoyalty Membership, often include benefits like priority service, which means you get to jump to the front of the line during the busiest times. They also typically offer discounts on repairs and parts. It’s a proactive way to manage your home comfort budget and ensure your system is always in the best possible hands.

5. How do I know if I'm getting a fair price for my AC repair?

The best way to ensure a fair price is to get a detailed, written estimate before any work begins. This quote should clearly break down the costs for both parts and labor. While it can be tempting to go with the lowest bidder, remember to also consider the company's reputation, the quality of the parts they use, and the warranties they offer on their work. A slightly higher price from a reputable company with a strong guarantee is often a better value in the long run.