Let's get straight to the point: trying to figure out the furnace and ac replacement cost is one of the most stressful parts of homeownership. It’s a major investment, and the quotes can feel all over the map, leaving you wondering what a fair price actually is. For homeowners here in the Okanagan, where our summers are hot and our winters are cold, a reliable system isn't a luxury—it's essential. This guide is designed to cut through the confusion. We’ll break down the real numbers, explain what factors influence the final price, and show you how things like rebates and financing can make it much more manageable. Our goal is to give you the clarity you need to feel confident, not overwhelmed, when making this important decision for your home.

Key Takeaways

Focus on Long-Term Value, Not Just the Initial Price: The true cost of your system includes its efficiency rating, proper sizing for your home, and the quality of the installation—all factors that directly impact your future energy bills and comfort.
Take Advantage of Rebates and Financing: Significant savings are available through BC government rebates and flexible financing plans, making a high-efficiency system more accessible and reducing the immediate financial pressure.
Plan Ahead and Choose a Qualified Contractor: Avoid the higher costs of an emergency replacement by planning ahead. Replacing both units at once saves on labor, and choosing a licensed contractor who provides a detailed quote and solid warranties protects your investment.

How Much Does a New Furnace and AC Cost in the Okanagan?

Let's get straight to the point: figuring out the cost of a new furnace and air conditioner is one of the biggest hurdles for any homeowner. It’s a major investment in your home’s comfort and value, and you deserve a clear picture of what to expect. While a one-size-fits-all price doesn't exist, we can break down the typical costs and the factors that shape them right here in the Okanagan.

When you start looking at replacement costs, you'll see a wide range of numbers. A single unit replacement might start around $3,000, but a complete, high-efficiency system is a different story. The final number on your quote depends on your home’s unique needs, the efficiency of the units, and the complexity of the installation. Think of it less like buying an appliance off the shelf and more like a custom upgrade for your home. Our goal is to give you all the information you need to understand the value behind the price, ensuring your investment keeps your family comfortable and your energy bills in check for years to come. We’ll walk you through what goes into that final price so you can feel confident in your decision.

What's the Price Range for a New System?

When you replace both your furnace and air conditioner at the same time, you can generally expect the total cost in the Okanagan to fall between $8,000 and $15,000. For an average-sized home, this is a realistic budget to keep in mind. This investment covers not just the new equipment but also the professional installation required to ensure it runs safely and efficiently for years to come.

While that number can feel daunting, remember that it’s an investment that pays off in lower energy bills and reliable comfort. Plus, there are ways to manage the upfront expense. Many homeowners use flexible financing options to break the cost down into manageable monthly payments, often with promotional periods that include zero interest.

Why Do Okanagan Prices Vary?

If you’ve ever asked a neighbour what they paid for their new HVAC system, you probably got a completely different answer than what you were quoted. That’s normal, because every home is different. Several key factors influence the final price of a new furnace and AC system. The brand and model you select play a big role, as does the system’s efficiency rating. A high-efficiency furnace with a 98% AFUE rating will have a different price point than a standard model.

The complexity of the installation is another major factor. The size of your home, the condition of your existing ductwork, and any necessary electrical updates can all affect the scope of the work. That’s why our technicians perform a proper sizing calculation for every home—to make sure you’re getting a system that’s powerful enough to keep you comfortable without wasting energy.

What Factors Drive Your Replacement Cost?

When you start shopping for a new furnace and air conditioner, it’s easy to focus on the sticker price of the unit itself. But the final cost on your quote is shaped by much more than just the box. Think of it like buying a car—the base model is one price, but the engine size, features, and even the quality of the mechanic fitting it all together will change the final number.

Several key factors determine the total investment in your home’s comfort. These include the size and type of system your home needs, its energy efficiency, the complexity of the installation, and any necessary upgrades to your existing ductwork or electrical panel. Understanding these elements helps you see exactly what you’re paying for: a system that’s not just new, but perfectly tailored to keep your Okanagan home comfortable and your energy bills in check for years to come. It’s about finding the right balance between upfront cost and long-term value.

Sizing Your System Correctly

It might seem logical that a bigger furnace or AC is better, but in the world of HVAC, that’s a costly myth. A system that’s too large will cycle on and off constantly, wasting energy and causing premature wear and tear. One that’s too small will run nonstop without ever making your home comfortable. That’s why a professional sizing calculation is non-negotiable.

At TruFinity, we perform a Manual J load calculation, which is the industry standard for getting it right. This detailed analysis considers your home’s square footage, insulation levels, window types, and even the Okanagan climate to determine the precise capacity needed. This ensures your new system operates at peak efficiency from day one.

Choosing the Right Efficiency Rating (AFUE & SEER)

Efficiency ratings tell you how much of your money is going directly toward heating or cooling your home versus being lost as waste. For furnaces, this is the AFUE (Annual Fuel Utilization Efficiency) rating, and for air conditioners, it’s the SEER (Seasonal Energy Efficiency Ratio). A higher number means greater efficiency.

We install high-efficiency furnaces with up to 98% AFUE, meaning 98 cents of every dollar you spend on gas goes directly to heating your home. Similarly, our modern AC units can reach up to 26 SEER. While higher-efficiency models have a larger upfront cost, they deliver significant savings on your monthly utility bills, often paying for the difference over the system's lifespan.

Brand, Model, and Installation Details

The brand and model you choose play a significant role in the price. We partner with trusted manufacturers like Lennox, Bosch, and Daikin to offer a range of reliable options that fit different budgets and performance needs. However, the best equipment in the world won’t perform well if it’s installed incorrectly.

The quality of the installation is paramount. A sloppy job can lead to poor performance, frequent breakdowns, and a shorter lifespan for your system. Our certified technicians ensure every connection is secure, every setting is calibrated, and the entire system is tested to meet manufacturer specifications. This commitment to craftsmanship protects your investment and ensures you get the comfort and efficiency you paid for.

Ductwork and Electrical Upgrades

Your new HVAC system relies on other parts of your home to function properly, and sometimes they need an update, too. Your home’s ductwork is the delivery system for warm and cool air. If it’s old, leaky, or improperly sized for your new equipment, you’ll lose efficiency and comfort before the air even reaches your rooms. We’ll inspect your ducts to see if they need sealing or modifications.

Similarly, a new high-efficiency system may have different electrical requirements than your old one. To ensure safety and proper operation, your home’s electrical panel might need an upgrade. Factoring in these potential adjustments from the start gives you a more accurate, all-in cost with no surprises.

Should You Replace Your Furnace and AC Together?

It’s a big question many Okanagan homeowners face, especially when one unit fails and the other is getting on in years. Your furnace and air conditioner are actually two halves of a whole system, sharing the same ductwork and blower motor to keep your home comfortable. While replacing both at once feels like a major expense, it’s often the smartest and most cost-effective move in the long run.

Think of it this way: if your furnace is over 15 years old and your AC unit suddenly gives out in the middle of a Kelowna summer, you have a choice. You can replace just the AC, but you’ll likely be calling for a new furnace in a few short years. That means paying for installation twice—two separate appointments, two separate labor bills, and more disruption to your life. By tackling both at the same time, you get a fully integrated, high-efficiency system designed to work together seamlessly from day one, saving you money, time, and future headaches.

How Replacing Both at Once Saves You Money

The biggest win in replacing your furnace and AC together is the savings on labor. Since both systems share components and are located together, our technicians can install them in a single visit. This is far more efficient than scheduling two separate installations years apart. You’re essentially paying for one major project instead of two, which significantly cuts down the total labor cost. Plus, you can take advantage of current financing options to manage the upfront investment without the stress, like paying nothing for the first three months. This approach turns a large expense into a predictable and manageable payment.

Why Matched Systems Perform Better

Modern heating and cooling systems are designed to work as a perfectly matched set. The indoor evaporator coil (part of your AC) and the furnace’s blower motor are engineered to communicate and operate at peak efficiency together. When you replace only one half of the system, you create a mismatch. An old, inefficient furnace blower can hold back a new, high-efficiency air conditioner, preventing it from delivering the comfort and energy savings you paid for. By installing a matched system, you ensure every component is working in harmony, giving you better performance, lower energy bills, and more consistent home comfort.

Cutting Down on Labor and Installation Time

Beyond the direct cost savings, a combined replacement is simply more convenient. You only need to schedule one installation day, not two. Our team comes in, completes the entire job, and leaves you with a brand-new, reliable HVAC system. This streamlined process minimizes disruption to your home and routine. It also gives you complete peace of mind. You won’t have to worry about another unexpected breakdown for over a decade, as both your heating and cooling systems are new and covered by manufacturer warranties. It’s a straightforward way to secure your home’s comfort for the long haul.

How Rebates and Financing Lower Your Upfront Cost

The initial price tag for a new furnace and AC system can feel daunting, but it’s rarely the price you actually end up paying. Think of the sticker price as a starting point. By taking advantage of government programs and flexible payment options, you can significantly reduce the immediate financial pressure of this important home upgrade. These incentives are designed to make high-efficiency systems more accessible, helping you save money both on the initial purchase and on your energy bills for years to come.

A little planning goes a long way. Instead of waiting for an emergency breakdown in the middle of a Kelowna winter, you can strategically time your replacement to align with the best available rebates and offers. Combining these savings with a payment plan that fits your budget makes the entire process feel much more manageable. It’s all about knowing your options and working with a trusted partner who can guide you through the process, ensuring you get every dollar of savings you’re entitled to. This way, you can get the comfort and efficiency you need without draining your savings account.

Claiming Up to $24,000 in BC Heat Pump Rebates

One of the biggest ways to save on a new system in British Columbia is through government rebates, especially for high-efficiency heat pumps. Homeowners in the Okanagan can qualify for up to $24,000 in rebates, which can dramatically lower the cost of a new installation. These programs are in place to encourage the switch to greener, more energy-efficient technology. Navigating the paperwork and eligibility requirements can seem complicated, but you don’t have to do it alone. Our team stays up-to-date on all available programs and can help you manage the application process to maximize your savings on a new heating system.

Using Zero-Interest Financing Plans

If you’d rather not pay for your new HVAC system all at once, financing is an excellent tool for breaking the cost into predictable monthly payments. We partner with Financeit to offer flexible plans that fit your budget, including options with zero payments and zero interest for three months. This allows you to get the reliable, high-efficiency system your home needs right away without the immediate financial strain. Exploring our financing options is a simple way to make this essential home investment work for you, giving you comfort now and the flexibility to pay over time.

When to Replace for the Best Deals

Timing is everything. If you can, plan your HVAC replacement during the "shoulder seasons"—spring and fall. This is when demand is typically lower, and you’re more likely to find promotional pricing and flexible scheduling. An emergency replacement during a mid-summer heatwave or a winter cold snap often comes at a premium. By planning ahead, you not only avoid the stress of a sudden breakdown but also position yourself to get the best possible deal. A proactive approach to replacing your air conditioning or furnace gives you control over the timeline and the cost.

Are You Making These Costly Mistakes?

Replacing your furnace and air conditioner is one of the biggest investments you’ll make in your home. It’s a decision that impacts your comfort, safety, and budget for the next 15 to 20 years. With so much on the line, it’s easy to feel overwhelmed and make a choice you might regret later. Many homeowners, especially when faced with a sudden breakdown in the middle of a Kelowna winter or summer, rush the process and end up with a system that isn’t quite right for their home or their wallet.

The biggest mistakes often come from focusing only on the initial price tag instead of the long-term value. A cheap system installed incorrectly can cost you thousands more in high energy bills and frequent repairs. On the other hand, the most expensive unit isn't always the best fit. The key is finding a balance between efficiency, proper sizing, and quality installation from a team you can trust. Taking a moment to understand the common pitfalls can save you a lot of headaches and money. Before you sign on the dotted line, let’s walk through a few common missteps so you can feel confident you’re making the best decision for your home and family’s comfort.

Myth: A Higher Price Tag Means a Better System

It’s easy to assume that the most expensive furnace or AC unit is the best one on the market, but that’s not always true. The real value comes from getting the right system for your home’s specific needs, installed by a certified professional. An oversized, top-of-the-line unit can be just as inefficient as an old one if it’s not matched to your home’s square footage and layout. It will cycle on and off too frequently, causing unnecessary wear and tear and failing to properly dehumidify your home. Instead of focusing only on price, it's more important to verify the credentials of your HVAC contractor. A qualified technician will perform a proper load calculation to ensure your new system is sized perfectly, giving you better performance and efficiency for years to come.

The Hidden Costs of Waiting Too Long

Putting off a necessary HVAC replacement can feel like you’re saving money, but it often costs more in the long run. An aging, inefficient system struggles to keep up, driving your monthly energy bills higher and higher. More importantly, waiting until it breaks down completely—usually on the hottest or coldest day of the year—leaves you in an emergency. You’ll likely face higher costs for urgent service and have to make a rushed decision without time to research your options. Another pitfall is failing to account for hidden expenses like ductwork repairs or necessary electrical upgrades that can pop up during the installation. Planning your replacement ahead of time allows you to budget properly and explore flexible financing options to manage the expense without stress.

Factoring in Future Repairs and Maintenance

The initial purchase price is just one part of your HVAC system's total cost. To get the most out of your investment, you need to think about its entire lifespan. Opting for a bargain installation from an uncertified technician might save a little upfront, but it can lead to improper setup, voided manufacturer warranties, and a future filled with costly repairs. Regular professional maintenance is the best way to protect your new equipment. According to industry experts, routine tune-ups can extend the life of your system by years and keep it running efficiently, saving you up to 15% on energy bills. A comprehensive maintenance plan ensures your system is inspected annually for safety and performance, catching small issues before they become expensive problems.

How to Choose the Right Energy Efficiency Rating

When you start looking at quotes for a new furnace or air conditioner, you'll see a lot of acronyms and numbers. These are the system's energy efficiency ratings, and they're one of the most important factors in your decision. Think of them like the fuel economy sticker on a new car—they tell you how much comfort you'll get for every dollar you spend on energy. Choosing a higher-efficiency system might mean a larger initial investment, but it can lead to significant savings on your monthly utility bills for years to come.

For homeowners in the Okanagan, where we experience both chilly winters and hot summers, having an efficient system is key to managing year-round energy costs. A high-efficiency unit not only keeps your home comfortable but also reduces your environmental footprint, which is a win-win. The goal is to find the sweet spot where the upfront cost makes sense for your budget while delivering long-term savings. A professional can help you calculate the potential payback period to see how quickly a more efficient system will start paying for itself through lower energy bills.

What Do SEER, AFUE, and HSPF Mean?

It can feel like you're trying to decipher a secret code, but these ratings are fairly straightforward once you know what they stand for. They measure how efficiently your equipment uses energy to heat or cool your home.

AFUE (Annual Fuel Utilization Efficiency): This rating is for furnaces. It’s a percentage that tells you how much of the fuel your furnace consumes is converted directly into heat. For example, a furnace with a 98% AFUE rating converts 98 cents of every dollar you spend on fuel into warmth for your home. The other 2% is lost through the chimney.
SEER (Seasonal Energy Efficiency Ratio): This is for air conditioners and the cooling side of heat pumps. The higher the SEER rating, the more efficient the unit is at cooling your home. A higher SEER rating means lower electricity bills during those hot Okanagan summers.
HSPF (Heating Seasonal Performance Factor): This rating applies to the heating performance of a heat pump. Just like SEER, a higher HSPF number indicates greater efficiency and lower energy use during the heating season.

The Value of an ENERGY STAR Certified System

You’ve probably seen the little blue ENERGY STAR label on appliances, and it’s just as important for HVAC systems. This label signifies that the product meets or exceeds strict energy efficiency guidelines set by environmental protection agencies. Choosing an ENERGY STAR certified system is a simple way to ensure you’re getting a high-performing, money-saving unit. These systems are designed to be significantly more efficient than standard models, which translates directly into lower utility bills. It’s a trusted, third-party endorsement that helps you identify the best equipment on the market without having to become an HVAC expert yourself.

Balancing Upfront Cost with Long-Term Savings

This is the central question for many homeowners: is it worth paying more for a high-efficiency system? While units with higher AFUE and SEER ratings often have a higher price tag, they can save you a considerable amount of money over the system's 15- to 20-year lifespan. The key is to think about the total cost of ownership, not just the initial purchase price. In many cases, the monthly energy savings can offset the higher upfront cost in just a few years.

Our team can help you compare different models and calculate the potential long-term savings to find the right fit for your home and budget. With options like rebates and financing, a high-efficiency system is more accessible than ever.

How to Choose the Right HVAC Contractor

Choosing the right equipment is only half the battle; the quality of the installation is what truly determines how well your new system will perform for years to come. The right contractor doesn't just sell you a box—they become a partner in your home's comfort and safety. A great installation ensures your furnace and AC run efficiently, saving you money on energy bills and preventing future headaches. On the other hand, a poor installation can lead to constant repairs, reduced efficiency, and even shorten the lifespan of your brand-new system.

When you're comparing quotes, it's easy to focus only on the final price. But the contractor's expertise, commitment to quality, and the guarantees they offer are just as important as the brand of the equipment. Think of it as an investment in peace of mind. A reputable company will be transparent about their process, from how they size your system to the credentials their technicians hold. Taking the time to vet your contractor properly protects your investment and ensures your family stays comfortable all year round.

Checking for Licenses and Certifications

Before you let anyone work on your home's heating and cooling system, you need to confirm they are qualified. Proper licensing and certification are non-negotiable. These credentials prove that a technician has the training to handle complex equipment safely and according to local codes. In British Columbia, look for technicians with certifications like Red Seal, Class B Gasfitter, and NATE (North American Technician Excellence).

Failing to check for these qualifications is one of the biggest mistakes a homeowner can make. An unqualified installer can void your manufacturer's warranty and create serious safety risks. Don't be afraid to ask a company for proof of their licenses and insurance. A professional contractor will be happy to provide them. This simple step ensures your heating services are handled by a true expert.

Comparing Warranties and Guarantees

A new HVAC system is a major purchase, and a good warranty protects it. You'll typically encounter two types: a manufacturer's warranty, which covers the equipment itself, and a labor warranty, which covers the installation work. While the manufacturer’s warranty is standard, the labor warranty is where a contractor shows how much they stand behind their work. A one-year labor warranty is common, but some companies offer extended coverage.

When comparing quotes, look closely at the warranty details. A longer labor warranty can save you hundreds or even thousands of dollars if an installation issue pops up down the road. Some companies even offer enhanced warranties through a membership program, which can provide extra peace of mind and priority service. Always get the warranty terms in writing so you know exactly what’s covered.

Insisting on Proper Sizing and Quality Installation

Your HVAC system needs to be the perfect fit for your home—not too big and not too small. A system that’s too large will cycle on and off frequently, wasting energy and failing to dehumidify your home properly. One that’s too small will run constantly without ever reaching the set temperature. A professional contractor will perform a "Manual J load calculation" to determine the exact size your home needs based on factors like square footage, insulation, and window placement.

Avoid any contractor who simply glances at your old unit and suggests one of the same size. A quality installation is just as critical. Attempting a DIY job or hiring an unqualified installer can lead to safety hazards, poor performance, and costly repairs. The best contractors have a detailed process for every AC services installation to ensure everything from the electrical connections to the ductwork is handled correctly from the start.

What Hidden Costs Can Surprise You?

The price on your initial quote should be clear, but it’s smart to understand what potential costs can pop up during a furnace and AC replacement. While a reputable contractor will identify most of these upfront, surprises can happen, especially in older homes. The goal is to turn "hidden" costs into "known" costs before the work begins. A transparent process is key, which is why we believe in providing comprehensive quotes that account for the unique needs of your home.

A thorough initial inspection is the best way to prevent unexpected expenses. When a technician evaluates your existing setup, including your ductwork, electrical panel, and ventilation, they can spot potential issues ahead of time. This ensures the price you agree to is the price you pay. At TruFinity, our 25-point inspections are designed to catch these details, giving you a complete picture of the project from the start. This commitment to upfront pricing is a core part of our "True Service, Infinite Care" promise to Okanagan homeowners.

Potential Installation Challenges

Every home has its own history and quirks, which can sometimes lead to installation challenges. For example, if your existing ductwork is old, leaky, or improperly sized for a new high-efficiency system, it may need repairs or modifications to ensure proper airflow. Similarly, modern air conditioners and heat pumps can require more electrical power than older units, which might mean an upgrade to your home's electrical panel is necessary. These are not just add-ons; they are essential for the safety and performance of your new HVAC system. A detailed on-site assessment is the only way to know for sure what your home needs.

Permits and Extra Equipment Fees

Installing a new furnace or air conditioner isn't just a private home improvement project; it's a job that needs to meet local building codes and safety standards. Most municipalities in the Okanagan require permits for HVAC installations to ensure everything is done correctly. A professional contractor will handle the entire permitting process for you, but the fee itself is a real cost. Additionally, think about the logistics. Safely removing and disposing of your old, heavy equipment has an associated cost. A trustworthy company will include these fees directly in your quote so you aren't caught off guard by them on the final invoice.

Emergency Service and Seasonal Price Hikes

Timing is everything, and it can definitely affect your replacement cost. If your furnace gives out during a cold snap in January or your AC dies in the middle of a July heatwave, you'll need emergency service. During these peak seasons, demand for technicians is incredibly high, and you may pay a premium for immediate service. The best way to avoid this is by planning your replacement ahead of time. Scheduling an installation during the milder "shoulder seasons" of spring or fall often gives you more scheduling flexibility and can sometimes lead to better pricing. Regular maintenance through a membership program can also help you catch problems before they become middle-of-the-night emergencies.

When Is the Best Time of Year to Replace Your HVAC?

Timing is everything, especially when it comes to major home investments like your HVAC system. While you can’t predict the exact day your furnace or air conditioner will give out, you can plan for a replacement on your own terms. The best time to replace your system is almost always during the “shoulder seasons”—the milder months of spring and fall.

During these off-peak times, HVAC contractors aren't swamped with emergency calls from people with broken ACs in a heatwave or failed furnaces in a blizzard. This lull in demand gives you a huge advantage. You’ll find that scheduling is far more flexible, and you have the breathing room to research different systems, compare quotes, and make a thoughtful decision without the pressure of a failing unit. Planning your replacement for the spring or fall is one of the smartest ways to manage the cost and ensure you get the right heating and cooling solution for your Okanagan home. It turns a potential crisis into a calm, controlled home improvement project.

How Seasons Affect Pricing and Scheduling

Think of HVAC services in terms of supply and demand. In the middle of July or January, demand for emergency repairs and installations is at its peak. Technicians are working overtime, and their schedules are packed. This high demand can lead to longer wait times and premium pricing. But in the spring and fall, the weather is mild, and fewer homeowners are facing HVAC emergencies. This is when companies have more flexibility in their schedules. To keep their expert teams busy, they may offer seasonal promotions or better deals on new installations. By scheduling your replacement during these calmer months, you not only get your pick of appointment times but can also take advantage of the best offers and rebates available.

The Cost Difference: Planned vs. Emergency Replacement

An emergency replacement almost always costs more than a planned one. When your system breaks down unexpectedly, you’re forced to make a quick decision under stress. You don’t have time to research models, gather multiple quotes, or explore all your options. This urgency can lead to paying more for a system that might not even be the best fit for your home. A planned replacement, on the other hand, puts you in the driver's seat. You can schedule consultations, get detailed quotes that account for any potential ductwork or electrical needs, and explore flexible financing options to manage the upfront cost without pressure. Planning ahead helps you avoid the hidden expenses and rushed choices that come with an emergency.

How to Get Ready for Your Installation

Getting ready for a new HVAC installation is all about doing your homework. If your system is more than 10 years old, start by scheduling a professional inspection or tune-up. A technician can assess its health and give you a realistic idea of its remaining lifespan. This is also a great time to think about your home’s energy efficiency and whether your current system is meeting your needs. Look into the latest government rebates and manufacturer promotions, as these can significantly lower your final cost. Having this information ready before you need it ensures a smooth, stress-free process. A great way to stay ahead of potential issues is by joining a home service membership program that includes annual system checks.

How to Get an Accurate Replacement Quote

Getting a few quotes is a smart first step, but it’s only helpful if you can compare them fairly. A great quote is more than just a number; it’s a detailed plan that gives you confidence in your investment. Knowing what to ask and what to look for will help you choose a contractor who is transparent, thorough, and committed to doing the job right. Let’s walk through how to get a quote you can trust.

What to Prepare for Your Consultation

A little prep work before a contractor visits can make the consultation much more productive. When you have your information ready, you can get a more precise assessment and quote. Before your appointment, try to gather a few things: the make, model, and approximate age of your current furnace and AC unit, and a recent utility bill to discuss your energy usage. Also, make a list of any problems you’ve noticed, like rooms that are always too hot or cold, strange noises, or a system that runs constantly. This information helps the technician understand your home’s specific needs. It’s also a good idea to think about your budget and whether you’d like to explore financing options to make the investment more manageable.

Key Questions to Ask Every Contractor

When you’re comparing quotes, you want to make sure you’re comparing apples to apples. Asking each contractor the same set of key questions is the best way to do this. Start by confirming that the quote is all-inclusive. Does it cover the cost of permits, removal and disposal of your old equipment, and any necessary electrical or ductwork modifications? Ask for the specific brand and model numbers for the proposed equipment so you can look up the specs yourself. It's also crucial to understand the warranties—ask about coverage for both parts and labor. Finally, don’t be shy about asking how they determined the right size system for your home. A professional contractor should perform a proper load calculation, not just guess based on square footage.

Red Flags in a Quote You Shouldn't Ignore

A quote that seems too good to be true often is. Be cautious of any price that is dramatically lower than the others, as it could signal subpar equipment, an inexperienced crew, or hidden costs that will appear later. High-pressure sales tactics are another major red flag. A reputable contractor will give you the time and space you need to review your quote and make an informed decision, not pressure you with a "deal" that expires in an hour. You should also be wary of any company that provides a firm quote over the phone without ever seeing your home. A proper assessment is essential for accurate pricing and system sizing. A professional quote will always be provided in writing, with a clear breakdown of all costs, equipment, and labor involved.

Frequently Asked Questions

How can I get an exact price for my home instead of just a range? The only way to get a firm, accurate price is through an in-home consultation. Because every home in the Okanagan is unique, a quote you get over the phone is just a guess. During a visit, a qualified technician will perform a proper sizing calculation to determine your home's exact needs, inspect your existing ductwork and electrical panel, and discuss which equipment options are the best fit for your budget and comfort goals. This ensures the price you see is the price you pay, with no surprises.

Is it difficult to apply for the BC government rebates? The paperwork for government rebates can seem a bit intimidating, but you don't have to handle it on your own. Our team is very familiar with the process and stays current on all available programs, including the significant rebates for heat pumps. We guide you through the application to make sure everything is filled out correctly so you can get the maximum savings you're entitled to without the headache.

Should I always choose the highest-efficiency system I can afford? While high-efficiency systems offer the greatest long-term savings on your utility bills, they aren't automatically the right choice for everyone. The best option depends on your specific situation. If you plan to stay in your home for many years, the monthly energy savings can easily pay back the higher initial investment. However, if you might be moving in a few years, a mid-efficiency model could offer a better balance of upfront cost and performance. We can help you compare the long-term costs to find the perfect fit.

What if only my furnace is broken? Do I really need to replace the AC too? This is a common situation, and it's a smart question to ask. While you can replace just the furnace, it's often more cost-effective in the long run to replace both if your air conditioner is also over 10-12 years old. Your furnace and AC share the same blower motor, and a new, efficient furnace paired with an old AC can create a performance mismatch. Replacing them together ensures they work in perfect harmony, saves you money on a second installation down the road, and gives you complete peace of mind.

How long does a full furnace and AC installation take? For a standard replacement of both the furnace and air conditioner, our certified technicians can typically complete the entire job in one full day. We work efficiently to minimize any disruption to your home and routine. Our goal is to have your new, reliable system up and running as quickly as possible so you can get back to enjoying a comfortable home.

Furnace and AC Replacement Cost: A Simple Guide