AC Repair Cost: Your Guide to Repair vs. Replace

Edrice Ferdoussi

December 16, 2025
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When you get a bill for an AC repair, do you know what you’re actually paying for? The final price is a mix of parts, the technician’s time, and the complexity of the job. Demystifying the ac repair cost helps you feel confident that you’re getting fair value for your money. In this article, we’ll break down the common expenses, from the cost of a new capacitor to a full refrigerant leak repair. We’ll give you a clear picture of what to expect so you can understand any estimate you receive and make the best choice for your home.

Key Takeaways

  • Know What Shapes Your Repair Bill: Your final cost is determined by your AC's age, the specific parts needed, and the complexity of the job. Understanding these factors helps you see why a typical repair falls between $500 and $1,500.
  • Repair or Replace with Confidence: Use the 50% rule as your guide. If a repair costs more than half the price of a new unit, it’s generally more cost-effective to invest in a replacement, particularly if your system is over 10 years old.
  • Prevent Big Bills with Regular Maintenance: The most affordable repair is the one you never have to make. Annual tune-ups help catch small problems before they turn into costly emergencies, extending your AC's life and improving its efficiency.

How Much Do AC Repairs Cost in Kelowna?

When your air conditioner stops working during an Okanagan summer, the first question on your mind is usually about the cost. At TruFinity, we believe in "True Service, Infinite Care," and that starts with being transparent about what you can expect. For most homeowners in Kelowna, a typical AC repair will cost between $500 and $1,500.

This price range covers many common fixes, from replacing a faulty part to addressing refrigerant issues. The final cost depends on the specific problem, and our NATE-certified technicians’ hourly rates generally fall between $150 and $200. A simple repair will be on the lower end of that scale, while a major component failure might have you weighing the cost against a full system replacement, which typically runs from $3,000 to $8,000.

To get an exact price, you need a professional to perform a thorough diagnosis. Our team provides comprehensive AC services and will give you a clear, upfront estimate before any work begins, so you can make an informed decision without surprises. If you want to catch problems before they turn into costly emergencies, a great first step is our $99 AC Tune-Up, designed to keep your system running efficiently all summer long.

What Changes Your AC Repair Bill?

When your air conditioner stops working, the first question on your mind is usually, "How much is this going to cost?" The answer isn't always straightforward because several factors can influence the final price. Think of it like a car repair—a simple oil change costs much less than replacing the transmission. Understanding what goes into the estimate helps you see exactly where your money is going and gives you the confidence to make the right call for your home. From the age of your unit to the specific part that failed, here’s a clear breakdown of what shapes your AC repair bill.

Your AC Unit's Type and Age

The kind of air conditioner you have and how long it's been running are two of the biggest factors in your repair cost. An older unit that’s been a household workhorse for over a decade might have parts that are difficult to find, which can increase the price and the time needed for the repair. On the other hand, newer, high-efficiency systems can have more advanced components that are more expensive to replace. The good news is that newer units are often still covered by a manufacturer's warranty, which can significantly reduce your out-of-pocket costs for parts.

The Complexity of the Fix

Not all AC problems are created equal. A simple fix, like clearing a clogged drain line or replacing a faulty capacitor, is usually a quick and relatively inexpensive job. These are the kinds of issues that can often be sorted out in a single visit. However, a major problem like a failed compressor or a significant refrigerant leak is a much more complex and costly repair. The compressor is the heart of your AC system, and replacing it can sometimes cost nearly half as much as a new unit, making it a critical decision point for many homeowners.

Parts and Labour Rates

Every repair bill is a combination of two things: the cost of the replacement parts and the labour required to install them. At TruFinity, our standard hourly rate for repairs is between $150 and $200. The price of parts can range from under a hundred dollars for a small electrical component to over a thousand for a major part like a condenser fan motor. Our NATE-certified technicians are trained to diagnose problems accurately and work efficiently, ensuring you only pay for the time and parts you truly need. Our TruLoyalty+ Membership can also help you save with a 15% discount on all repairs.

The Time of Year and Urgency

Timing can play a surprisingly large role in your repair costs. If your AC gives out during a heatwave in the middle of July, you’ll likely be competing with many other Okanagan homeowners for a technician's time. Calling for an emergency, after-hours, or weekend service will almost always cost more than a standard appointment booked during regular business hours. This is why we always recommend scheduling a pre-season AC tune-up. A simple check-up in the spring can catch small issues before they become urgent, expensive problems on the hottest day of the year.

Common AC Problems & What They Cost to Fix

When your air conditioner gives out during a hot Okanagan summer day, the first question that pops into your head is almost always, "How much is this going to cost me?" It’s a fair question. While a final price always depends on a thorough, professional diagnosis, knowing the most common AC issues can give you a much clearer picture of what to expect. Some problems are relatively simple fixes, while others are more complex and might have you weighing the cost of a repair against a full system replacement.

At TruFinity, we believe in transparency. Our NATE-certified technicians use precise diagnostic tools, like digital manifolds and refrigerant gauges, to find the exact cause of the problem. This approach means we’re not just guessing; we’re giving you an accurate, upfront quote based on what your system actually needs to get back up and running. We want you to feel confident in your decision, whether it's a straightforward repair or a bigger investment. Think of the numbers below as a helpful guide to understand the possibilities before you even make a call. From a simple clog to a major component failure, here’s a breakdown of common AC troubles and their typical repair costs.

Refrigerant Leaks

If your AC isn’t cooling effectively, it might be low on refrigerant. But this isn’t like topping up oil in a car; low refrigerant almost always means there’s a leak somewhere. Simply adding more without fixing the leak is a temporary and costly solution. The repair involves finding the source of the leak, sealing it, and then recharging the system. Depending on how hard the leak is to find and the type of refrigerant your unit uses, you can expect this repair to cost between $250 and $1,500. Our technicians are equipped to handle these AC services efficiently, ensuring the problem is fixed right the first time.

Compressor Failure

The compressor is the heart of your air conditioning system, responsible for circulating refrigerant to cool your home. When it fails, your AC won’t cool at all. Unfortunately, this is one of the most expensive repairs you can face, typically costing between $1,500 and $2,500. Because the price is so high, a failed compressor on an older unit is often the tipping point for homeowners. It frequently makes more financial sense to invest that money into a new, more efficient air conditioner rather than patching up an aging system that may have other parts failing soon.

Faulty Capacitors and Electrical Parts

Sometimes, a big problem has a surprisingly simple solution. If your AC unit hums but the fan won't start, or it struggles to turn on, the issue could be a faulty capacitor. This small electrical part gives the motors the jolt they need to start and run. Compared to other issues, this is a relatively quick and affordable fix, usually costing between $100 and $250. A technician can diagnose and replace a bad capacitor quickly, getting your cool air flowing again without breaking the bank. It’s a common wear-and-tear item that’s straightforward to resolve.

Thermostat Issues

Is your AC acting erratically or not turning on at all? Before you panic, consider the thermostat. As the brain of your HVAC system, a malfunctioning thermostat can cause all sorts of problems, from short cycling to a complete shutdown. The fix could be as simple as a recalibration or as involved as a full replacement with a modern smart thermostat. The cost for thermostat-related repairs generally ranges from $200 to $500. An expert can quickly determine if the issue lies with the thermostat or the AC unit itself, saving you from unnecessary and more expensive repairs.

Clogged Drain Lines

Your air conditioner creates condensation as it cools the air, and a drain line is responsible for carrying that water away. Over time, this line can get clogged with algae, dirt, and debris, causing water to back up. This can lead to water damage in your home and trigger an automatic shut-off switch, disabling your AC. Clearing a clogged drain line is a common maintenance task that typically costs between $80 and $250. This is one issue that regular tune-ups, like those included in our TruLoyalty+ Membership, can help prevent entirely.

Repair or Replace Your AC? How to Decide

Deciding whether to repair your air conditioner or invest in a new one is a big decision. It’s not just about the upfront cost; it’s about your home’s long-term comfort, energy bills, and your peace of mind. At TruFinity, our "True Service, Infinite Care" promise means we want you to have all the facts to make the best choice for your family. The first step is always a thorough diagnosis. Our NATE-certified technicians perform a detailed 25-point system inspection to give you a clear picture of your AC’s health. This isn't just about finding the immediate problem; it's about assessing the entire system to see if other issues are on the horizon. With a detailed report in hand, you can weigh your options confidently. We’ll provide a transparent repair-versus-replacement analysis, breaking down the costs and benefits of each path so you can see which makes the most financial sense. Think of it as a roadmap for your home's comfort. Below are a few key principles our technicians use to help homeowners like you make a smart, informed decision.

The 50% Rule: Is the Repair Worth It?

A helpful guideline for this decision is the 50% rule. It’s pretty simple: if a proposed repair costs more than half the price of a new, comparable air conditioning unit, it’s usually smarter to replace the system. Pouring a lot of money into an old machine that might break down again next season often isn’t a great investment. Age is a big factor here, too. If your AC unit is more than 12 years old, even a less expensive repair might not be worth it. An older system is living on borrowed time, and you could be facing another repair bill sooner rather than later. Applying this rule helps you avoid sinking money into a failing unit and instead put it toward a reliable, long-term solution.

Why a New AC Can Lower Your Energy Bills

It’s easy to focus on the price tag of a new AC, but it’s also an investment that can pay you back. Modern air conditioners are significantly more energy-efficient than models from a decade ago. In fact, replacing an AC unit that's over 10 years old with a new, high-efficiency model can save you up to 20% on your cooling costs. In the Okanagan, where our summers are long and sunny, those savings add up quickly. A new system uses advanced technology to cool your home more effectively while using less electricity. This means a lower carbon footprint and, more importantly, lower monthly energy bills for years to come.

When to Stop Paying for Frequent Repairs

Are you on a first-name basis with your HVAC technician? If your AC unit needs repairs multiple times a year, you’re stuck on the "repair treadmill." It’s time to get off. Constant breakdowns are a clear sign that your system is nearing the end of its life. Other red flags include a unit that is 10-15 years old, a sudden spike in your energy bills, or the failure of a major component like the compressor. Instead of spending hundreds of dollars every few months to patch up an unreliable system, that money is better invested in a new, dependable unit. A replacement gives you predictable comfort and helps you avoid the stress and expense of unexpected emergency AC services.

Warning Signs Your AC Needs Repair Now

It’s easy to ignore the little quirks of your home appliances, but your air conditioner often gives clear signals when it’s struggling. Paying attention to these signs can be the difference between a simple fix and a full system breakdown during an Okanagan heatwave. If your AC is acting up, it’s trying to tell you something. Listening early can save you from more expensive and stressful problems down the road. Here are the three biggest warning signs that you should call for a professional opinion right away.

It's Not Cooling Like It Used To

Is your home feeling more lukewarm than cool, even with the AC running full blast? Or maybe it takes much longer than it used to for the temperature to drop. This is one of the most common signs of trouble. While it could be something as simple as a clogged air filter, weak or uneven cooling often points to a deeper issue. It might be a refrigerant leak or a problem with the compressor, which is the engine of your entire cooling system. A failing compressor is a major repair, and it’s often the tipping point where you need to seriously compare the cost of the fix with the long-term value of a new unit. A professional can perform a full diagnostic to pinpoint the exact cause and give you clear options.

You Hear Strange Noises or Smell Odd Odours

Your air conditioner should operate with a consistent, low hum. If you start hearing new and unusual sounds, it’s time to pay attention. Hissing, clicking, or rattling can point to a failing compressor, while grinding or squealing often signals a problem with the motor or a belt. These aren’t sounds you should ignore.

The same goes for strange smells. A musty odour could mean there’s mold or mildew buildup in your ductwork or drain line, which can affect your home’s air quality. Even more serious is a burning smell, which could indicate an electrical failure. If you smell something burning, turn your system off at the breaker immediately and call for emergency AC services.

Your Energy Bills Are Spiking

Your utility bill is a great diagnostic tool. If you notice your energy costs have jumped significantly without a change in your usage, your AC is likely the culprit. An inefficient system has to work much harder and run longer to cool your home, which drives up your energy consumption. In fact, if your cooling bills have shot up by 25% or more compared to the same time last year, it’s a strong indicator that your unit is losing efficiency due to age or a developing mechanical issue. This is a clear financial signal that investing in a repair might not be the most cost-effective choice, especially when you could put that money toward a new, high-efficiency system that qualifies for rebates and offers.

How to Lower Your AC Repair Costs

An unexpected AC repair bill is never fun, but you have more control over your cooling costs than you might think. Being proactive is the key to keeping your system running smoothly and your repair bills low. A little bit of attention goes a long way in preventing small issues from turning into expensive emergencies. By focusing on regular maintenance, catching problems early, and handling a few simple tasks yourself, you can save money and extend the life of your air conditioner.

Why Regular Tune-Ups Matter

Think of an annual tune-up as a wellness check for your air conditioner. During a professional inspection, a technician can clean critical components, check refrigerant levels, and test electrical connections to ensure everything is working safely and efficiently. This regular maintenance can help you avoid expensive repairs by catching worn-out parts before they fail. A well-maintained system also runs more efficiently—often by 15-20%—which helps lower your monthly energy bills. For a simple, low-cost way to get started, you can book a $99 AC Tune-Up. Our TruLoyalty+ Membership even includes twice-a-year system tune-ups to keep you covered all year long.

Catching Problems Early

Your air conditioner will often give you subtle hints that something is wrong before it breaks down completely. The key is to pay attention to these early warning signs. Are you hearing a new rattling or buzzing sound? Does the system seem to run constantly without reaching the set temperature? Maybe you've noticed a sudden spike in your utility bills. Ignoring these small issues can lead to much more expensive repairs or even a full system replacement down the road. If you notice anything out of the ordinary, it’s always better to have it checked out sooner rather than later.

Simple Filter and System Care

While some jobs are best left to the pros, there are a few simple things you can do to keep your AC in good shape. First, regularly changing your air filters is one of the easiest and most effective tasks. A clogged filter restricts airflow, forcing your system to work harder and wasting energy. You can also help your system breathe by keeping the area around your outdoor unit clear. Gently trim back any plants, weeds, or grass, and remove leaves or other debris that might block airflow. These simple steps help your system run better and can prevent unnecessary strain.

Warranties, Financing & Rebates: Your Options Explained

Facing a significant AC repair or replacement bill can feel overwhelming, but you don’t have to handle it all at once. Understanding your options can make a big difference in how you manage the cost. From warranties that cover unexpected breakdowns to financing and rebates that make a new system more affordable, there are several ways to approach the expense. Thinking through these options helps you make a clear-headed decision that fits your budget and gives you long-term peace of mind. It’s all about finding the path that works best for your home and your finances, so you can get back to feeling comfortable without the financial stress.

How Labour Warranties and Memberships Protect You

When your AC breaks down, it’s helpful to know what’s covered. Most new air conditioners come with a manufacturer's warranty that covers the cost of parts, but not always the labour to install them. If your AC’s parts are covered, you might still have to pay for the technician’s time. At TruFinity, we provide a 30-day labour warranty on all our repairs. For more comprehensive protection, our TruLoyalty+ Membership includes a two-year labour warranty on repairs, plus a 15% discount. This kind of plan protects you from surprise costs and ensures that if the same problem happens again, you’re not paying for it twice.

Paying for Major Repairs Over Time

Sometimes, a repair is so expensive that it makes you question whether it’s worth it. For example, if your 12-year-old AC needs a $2,000 compressor repair but a brand-new system costs $4,500, investing in a replacement often provides better long-term value. A new unit is more reliable and efficient, saving you from future repair bills. We understand that a new system is a big investment, which is why we offer flexible financing options. Spreading the cost over manageable monthly payments can make it possible to upgrade to a new, dependable system without draining your savings, turning a stressful expense into a predictable part of your budget.

Using Government Rebates for a New System

Upgrading your air conditioner isn't just about restoring comfort; it's also an opportunity to improve your home's energy efficiency. Replacing an AC unit that's over a decade old with a modern, high-efficiency model can save you up to 20% on your cooling bills. To encourage these upgrades, federal and provincial governments often offer rebates on energy-efficient systems like heat pumps. These programs can significantly reduce the upfront cost of a new installation, making it a much more attractive option. The available rebates and offers change from time to time, so it’s always a good idea to ask us what incentives are currently available to help you save.

When to Call a Pro for AC Repairs

When your air conditioner stops working on a hot Okanagan day, your first instinct might be to search for a quick DIY fix. It’s tempting to try and save a few dollars by tackling the problem yourself, and for simple tasks like changing a filter, that’s a great idea. However, most AC issues are more complex than they appear. Air conditioning systems involve high-voltage electricity, pressurized refrigerant, and intricate mechanical parts. A small mistake can lead to a much bigger, more expensive problem—or even a serious safety hazard.

At TruFinity, our "True Service, Infinite Care" promise means we prioritize your safety and peace of mind above all else. That’s why we believe in empowering you with the knowledge to know when a problem is beyond a simple fix. Certain repairs require specialized tools, certified training, and a deep understanding of how the system works. Trying to handle these without the right expertise can void your warranty, cause further damage, or put you and your family at risk. Before you open up that AC unit, it’s important to understand which jobs are best left to a certified professional.

The Safety Risks of DIY Fixes

Your AC unit isn't like other home appliances. It contains high-voltage electrical components that can cause severe electrical shock if handled improperly. It also uses chemical refrigerants that are under high pressure and require careful handling by an EPA-certified technician to prevent leaks and personal injury. Think of it this way: while some people who are handy with cars might try to replace a part themselves, certain steps must be done by a certified mechanic to ensure it’s done safely and correctly. The same principle applies here. A professional has the training to safely manage these risks, protecting both your system and your home.

Why Some Problems Need an Expert Eye

Beyond the safety issues, some AC problems are just tricky to diagnose without the right equipment. Our NATE-certified technicians use tools like refrigerant gauges and digital manifolds to pinpoint the exact cause of a problem, saving you time and money on guesswork. If you notice strange smells, hear loud grinding or banging noises, or your system just isn't working right, it’s time to turn it off and call for help. A professional can quickly identify whether you have a failing compressor or a simple electrical issue. They also have access to a wide inventory of parts, which means your repair gets done faster. For a reliable diagnosis and repair, you can always count on our professional AC services.

How to Get the Best Value on Your AC Repair

When your air conditioner stops working, the last thing you want is another surprise on your final bill. Getting the best value isn’t just about finding the lowest price—it’s about getting a reliable repair from a team you trust, without any hidden fees. A little bit of know-how can go a long way in making sure you feel confident in your decision and your investment. It really comes down to two key things: understanding the costs before any work begins and taking small steps to prevent big problems down the road. By being proactive, you can keep your system running smoothly and your repair bills manageable, ensuring your home stays comfortable through every Okanagan summer.

Why You Should Get a Clear Estimate

Vague quotes and surprise fees have no place in home services. Before you agree to any work, make sure you have a clear, itemized estimate in hand. The only way to get one is to have a qualified HVAC technician properly diagnose the issue. At TruFinity, our NATE-certified technicians perform a thorough inspection to pinpoint the exact problem, then walk you through the recommended fix and the upfront cost. For major repairs, it’s always a good idea to get a few quotes to ensure you’re receiving fair market value. We stand by our transparent pricing because we believe you should feel completely comfortable and informed before we pick up a single tool.

The Value of Preventive Maintenance

The easiest repair bill to pay is the one you avoid altogether. Think of preventive maintenance as a small investment that protects your much larger one. Just like your car, your AC system needs regular check-ups to run efficiently and reliably. Regular maintenance helps catch small issues before they become expensive breakdowns, extends the life of your unit, and can even improve its efficiency by 15-20%. Our TruLoyalty+ Membership makes this easy by including twice-yearly system tune-ups, a 15% discount on any needed repairs, and priority service, so you can enjoy peace of mind all year long.

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Frequently Asked Questions

Is it worth repairing my AC if it's over 10 years old? This is a great question, and the honest answer is that it depends. While a simple, inexpensive fix might make sense, you should weigh the cost against the unit's age and efficiency. An older system is more likely to need other repairs soon and will cost more to run than a new, energy-efficient model. Our 25-point inspection can give you a clear picture of your system's overall health, helping you decide if a repair is a smart investment or just a temporary patch.

What does your $99 AC Tune-Up actually include? Think of our tune-up as a comprehensive wellness check for your air conditioner. A certified technician will thoroughly clean key components like the coils, check refrigerant levels, test electrical connections for safety, and make sure the whole system is running as efficiently as possible. The goal is to catch small issues before they become big problems, improve performance, and give you peace of mind heading into the summer.

Why can't I just top up the refrigerant in my AC? Low refrigerant is almost always a sign of a leak, and simply adding more doesn't solve the underlying problem. It’s a temporary fix that will have you calling for service again soon. Plus, refrigerant is a controlled substance that requires special handling and certification to manage safely. Our technicians are trained to find and repair the leak properly, which is the only way to ensure a lasting and effective solution.

How long does a typical AC repair visit take? For most common repairs, like replacing a capacitor or clearing a drain line, our technicians can usually diagnose and fix the issue within one to two hours. If the problem is more complex or requires a part that we don't have on the truck, it may take longer. We always aim to work efficiently and will give you a clear timeline once we've identified the problem.

How can I be sure I'm getting a fair price for my repair? The best way to ensure a fair price is to work with a company that provides a clear, detailed, and upfront estimate before any work begins. A trustworthy technician will walk you through the diagnosis, explain the necessary repairs, and break down the costs for both parts and labour. You should never feel pressured and should always feel comfortable asking questions about the quote.

Got Questions? We’ve Got Answers!

We’ve compiled answers to some of the most common questions we get. If you need further assistance or have a specific inquiry, don't hesitate to contact us. We’re here to help!

About the Author

Edrice Ferdoussi is the CEO and Co-Founder of TruFinity Plumbing Heating & Cooling in Kelowna, British Columbia. With over seven years of industry leadership, he specializes in delivering reliable plumbing, heating, and cooling solutions. Edrice is dedicated to operational excellence, customer trust, and advancing service standards in the trades. Beyond his work in the industry, he’s passionate about building strong teams, fostering community connections, and driving sustainable business growth through innovation and leadership.

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