When your furnace quits on the coldest night of the year or your AC gives out during a July heatwave, the last thing you want is the stress of scrolling through dozens of companies, hoping you pick a good one. You need someone reliable, and you need them fast. Finding a trustworthy technician shouldn't feel like a gamble. That’s why we did the heavy lifting for you. We’ve researched, vetted, and compiled a list of the Top 9 Highest Rated HVAC companies in Kelowna 2026. This guide is designed to help you quickly find a proven professional you can count on to restore comfort to your home.

Key Takeaways

Prioritize Proven Reliability: A company's true value is shown through verifiable credentials like proper licensing, a high volume of positive customer reviews, and comprehensive warranties that stand behind their work.
Align Your Needs with Your Budget: The best HVAC partners offer a full range of services, from emergency repairs to air quality solutions. Make the investment manageable by asking about financing options and available government rebates upfront.
Empower Yourself with Key Questions: Before making a decision, always ask about licensing, insurance, service guarantees, and emergency availability. This simple step ensures you hire a professional who is accountable and ready to help when you need it most.

How We Chose Kelowna's Best HVAC Companies

Choosing an HVAC company is a big decision. You’re trusting someone with the comfort and safety of your home, not to mention making a significant financial investment. To help you make the right choice, we put in the hours to research and vet Kelowna's local contractors. We didn't just look at who has the flashiest ads; we focused on the things that truly matter to homeowners like you.

Our goal was to create a list based on real data and genuine customer experiences. We combined information from trusted local sources, pored over hundreds of reviews, and identified the key markers of a reliable, high-quality HVAC provider. This list is the result of that detailed work, designed to give you a clear and honest starting point for your search.

What We Looked For

To make our list, a company had to excel in a few key areas. First and foremost, we looked at their reputation. This meant digging into customer reviews across multiple platforms to see what people are actually saying about their experiences. We prioritized companies with consistently high ratings and positive feedback about their professionalism and quality of work. A strong track record of happy customers speaks volumes.

Next, we verified their credentials. Every company on our list is properly licensed and insured, ensuring they meet British Columbia's standards for safety and expertise. We also looked for companies that invest in their teams with certifications like Red Seal, which signals a deep commitment to craftsmanship. Finally, we considered reliability and overall value, including 24/7 emergency availability, transparent pricing, and solid warranties on parts and labour.

Where We Got Our Information

We pulled information from a variety of sources to get a well-rounded view of each company. We started with official community recognition, like the results from the Best of Kelowna awards, to see which businesses are consistently celebrated by locals. These awards are a great indicator of long-term community trust and satisfaction.

From there, we dove into customer-focused platforms like Google, HomeStars, and Houzz to analyze real-world feedback. These sites gave us insight into everything from a company’s punctuality to the quality of their installation work. We also checked in on local community forums, like Reddit discussions, to get an unfiltered sense of public opinion and common experiences with different providers in the Okanagan.

What Makes an HVAC Company Trustworthy?

When your furnace quits in the middle of a cold snap, you need more than just a quick fix—you need a company you can rely on. Finding a trustworthy HVAC professional means looking beyond the services they offer. It’s about identifying the key signs of quality, professionalism, and a genuine commitment to customer care. These are the non-negotiable qualities that separate the best from the rest and give you true peace of mind.

Proper Licensing and Certifications

A trustworthy HVAC company operates by the book, and that starts with proper licensing and certifications. This isn’t just about paperwork; it’s your assurance that the technicians working in your home are trained to meet industry safety and quality standards. In Canada, look for technicians with a Red Seal certification, which signifies a high level of skill and competency recognized across the country. Hiring a certified professional protects your home, ensures your equipment is installed correctly, and keeps your manufacturer’s warranty valid. Don’t be afraid to ask a company for proof of their credentials before you hire them.

24/7 Emergency Availability

HVAC emergencies rarely happen at a convenient time. A furnace is most likely to fail on the coldest night of the year, and an air conditioner will give out during a summer heatwave. That’s why 24/7 emergency availability is a critical sign of a reliable company. A team that offers round-the-clock support understands the urgency of your situation and is structured to respond when you need them most. This level of commitment shows they prioritize their customers' comfort and safety, providing a crucial lifeline when things go wrong unexpectedly.

Solid Warranties and Guarantees

A solid warranty is a company’s promise to stand behind its work. It reflects their confidence in the quality of their parts and the skill of their technicians. A reputable company will always offer clear, comprehensive warranties on both labour and the equipment they install. This protects you from unexpected costs if something goes wrong after the job is done. Some companies even offer extended labour warranties through a home service membership, giving you an extra layer of protection and long-term assurance. Always read the fine print and make sure you understand what’s covered.

Kelowna's 9 Highest-Rated HVAC Companies

When your furnace quits in the middle of a cold snap or your AC gives out during a heatwave, you need a reliable expert—fast. Finding the right HVAC company in Kelowna means looking for a team with proven experience, great customer feedback, and a commitment to quality work. We’ve done the homework for you, sorting through local companies to find the ones that consistently deliver. Here are the top-rated HVAC professionals who can keep your home comfortable all year round.

1. TruFinity Plumbing Heating and Cooling

With a guiding principle of "True Service, Infinite Care," TruFinity Plumbing Heating & Cooling has earned its top spot with a powerful combination of expertise and customer focus. They stand out with an impressive 4.9-star rating from over 1000 Google reviews, showing a consistent track record of happy customers. TruFinity offers comprehensive heating and cooling solutions, from emergency repairs to new installations of furnaces, heat pumps, and air conditioners. Their commitment to transparency is clear through upfront pricing and detailed 25-point system inspections, ensuring you know exactly what to expect. They are a fantastic choice for any homeowner looking for reliability and peace of mind.

2. Vision Plumbing Heating Cooling

A true pillar in the Kelowna community, Vision Plumbing Heating Cooling has been serving the Okanagan since 1986. Their long-standing presence is a testament to their quality and dependability. As a multi-year "Best of Kelowna" Gold winner, their reputation for excellence is well-established. Customers consistently praise their professionalism and deep knowledge of HVAC systems. Whether you need routine maintenance or a complex installation, Vision’s experienced team has built decades of trust by providing effective and efficient service, making them a go-to for many local families.

3. Border Plumbing, Heating & Electrical

If you’re looking for a company with a massive amount of experience, Border Plumbing, Heating & Electrical is a major player in the Okanagan. With over 1,300 Google reviews, they have the highest volume of customer feedback in the market, reflecting their extensive service history. This wide-reaching experience means they’ve handled nearly every type of HVAC issue imaginable. Their services are comprehensive, extending beyond heating and cooling to include electrical work, making them a convenient one-stop shop for multiple home service needs. Their large team is equipped to provide prompt and reliable service across the region.

4. Blair Mechanical

Blair Mechanical has made a name for itself as a dedicated HVAC specialist with a fresh and energetic approach. They focus specifically on heating and cooling systems, allowing them to offer deep expertise in this area. Known for their creative marketing and customer-focused promotions, they work hard to make their services accessible and affordable for Kelowna residents. Their team is praised for being friendly, professional, and committed to finding the right solution for each home. If you’re looking for a modern company with a strong focus on HVAC technology and customer satisfaction, Blair Mechanical is a solid contender.

5. Okanagan Heating & Air Conditioning

Specializing in residential HVAC systems, Okanagan Heating & Air Conditioning is a trusted name for keeping local homes comfortable. They are recognized for their expertise in installing, repairing, and maintaining a wide variety of heating and cooling equipment. Their technicians are known for being thorough and taking the time to explain the work that needs to be done. For homeowners who want a team that focuses squarely on home comfort systems, this company offers the specialized knowledge needed to ensure your furnace and AC are running at peak performance.

6. Phillips Heating, Plumbing and Air

Phillips Heating, Plumbing and Air is known for its reliable service and a strong, customer-first approach. They offer a full suite of HVAC and plumbing solutions designed to meet the diverse needs of Kelowna homeowners. The team at Phillips is committed to providing high-quality workmanship and ensuring every client is satisfied with the results. They are a great option for those who value clear communication and dependable service for their home’s essential systems. Many homeowners also appreciate programs like the TruLoyalty+ Membership that offer priority service and discounts on repairs.

7. Macdonald Mechanical

Macdonald Mechanical has steadily built a reputation as a trustworthy and skilled provider of HVAC services in the Kelowna area. Their team of experienced technicians is dedicated to delivering high-quality installations, maintenance, and repairs. They are known for their professional conduct and their ability to handle both residential and commercial projects with precision. Customers often highlight their reliability and the quality of their workmanship, making them a dependable choice for anyone needing expert attention for their heating or cooling systems.

8. Suncity Plumbing & HVAC

Suncity Plumbing & HVAC is recognized in the community for providing comprehensive and effective HVAC solutions. They focus on installing energy-efficient systems that help homeowners save on utility bills while maintaining a comfortable indoor environment. Their services also include reliable maintenance and timely repairs to keep systems running smoothly. With a strong focus on customer satisfaction, Suncity has cultivated a loyal client base that trusts them to handle all their plumbing and HVAC needs with professionalism and care.

9. Elements Plumbing, Heating & Cooling

Elements Plumbing, Heating & Cooling rounds out our list with its firm commitment to quality work and excellent customer service. They offer a complete range of HVAC services, ensuring that Kelowna homes are properly equipped with efficient and reliable heating and cooling systems. Their team is known for being responsive, courteous, and skilled in diagnosing and resolving HVAC issues. For homeowners seeking a company that balances technical expertise with a friendly and helpful approach, Elements is a worthy choice.

What Services Do Kelowna's Top HVAC Companies Offer?

When you’re looking for an HVAC company in Kelowna, you’re not just hiring someone to fix a single problem. You’re looking for a partner to keep your home comfortable and safe all year round. Given our hot, dry summers and chilly winters, a reliable system isn’t a luxury—it’s a necessity. The best companies in the Okanagan understand this and offer a complete range of services to handle anything the climate throws your way.

From installing a brand-new, energy-efficient heat pump to performing routine maintenance that prevents surprise breakdowns, a top-tier company has you covered. They should be able to provide expert advice on the best heating solutions for our cold snaps and the most effective cooling systems for those July heatwaves. Beyond just temperature, leading companies also focus on the quality of the air you breathe inside your home. Think of it as a total home comfort package, designed to give you peace of mind no matter the season. Let’s break down the core services you should expect from any company on this list.

Heating System Services

When the temperature drops, a dependable heating system is your best friend. Kelowna’s top HVAC professionals offer complete furnace services, including installation, seasonal maintenance, and urgent repairs. A proper tune-up, like a 25-point inspection, can catch small issues before they become costly problems and ensure your system runs efficiently all winter. Many companies also specialize in modern heat pumps, which are incredibly effective for our climate—even when it dips as low as -25°C. Whether you’re upgrading an old furnace or need a quick fix on a cold day, a great HVAC company will provide reliable solutions to keep your home warm and cozy.

Air Conditioning Services

An Okanagan summer is something to look forward to, but it’s a lot more enjoyable with a reliable air conditioner. Leading HVAC companies provide a full suite of AC services, from installing high-efficiency units that can significantly lower your energy bills to performing routine maintenance that keeps your system running smoothly. If your AC suddenly stops working during a heatwave, you’ll want a company that can diagnose the problem and complete the repair quickly. The best technicians can help you choose, install, and maintain the right system for your home’s size and your family’s needs, ensuring you have a cool retreat all summer long.

Indoor Air Quality Solutions

The comfort of your home is about more than just the temperature; it’s also about the air you breathe. Many people don’t realize that indoor air can be more polluted than outdoor air. That’s why top HVAC companies now offer air filtration services to remove dust, allergens, and other contaminants from your home. These solutions can include advanced furnace filters, whole-home humidifiers, and air purification systems. Improving your indoor air quality can make a big difference for anyone with allergies or respiratory issues, creating a healthier and more comfortable living environment for your entire family.

Emergency Repairs

HVAC emergencies don’t wait for business hours. A furnace that quits in the middle of a January night or a critical AC failure during a summer heat advisory requires immediate attention. That’s why 24/7 emergency service is a hallmark of a trustworthy HVAC company. You need a team that can respond quickly to minimize discomfort and prevent further damage to your system. Whether it’s a strange noise, a system that won’t turn on, or a serious leak, having access to prompt and professional emergency repairs provides invaluable peace of mind, knowing that help is always just a phone call away.

How Do Customer Reviews Stack Up?

When your furnace quits in the middle of a January cold snap, you don’t have time to guess which HVAC company will show up and do the job right. That’s where online reviews come in. They offer a real-world look into a company's performance, straight from your neighbours in Kelowna. But reading reviews effectively is about more than just glancing at the star rating.

The best approach is to look at the big picture: the overall rating, the total number of reviews, and the specific stories customers share. A company with hundreds of positive, detailed reviews demonstrates a long track record of consistent, quality service. It shows they’ve earned the trust of the community, one service call at a time. Think of it as gathering recommendations from hundreds of people at once, helping you find a company that values reliability and customer care as much as you do.

A Look at the Ratings

The star rating is your first clue. A company with a 4.8-star rating or higher is clearly doing something right. But don't stop there—look at the number of reviews, too. A perfect 5-star rating from ten reviews is good, but a 4.9-star rating from over 500 reviews, like the ones you’ll see on the TruFinity reviews page, tells a much stronger story of sustained excellence. A high volume of reviews suggests the company has extensive experience serving the community and consistently meets customer expectations. It’s a powerful indicator that you’re looking at an established and dependable local business.

What Customers Are Really Saying

Once you’ve checked the numbers, it’s time to read the comments. This is where you’ll find the details that matter. Look for recurring themes. Are customers repeatedly mentioning the technician’s professionalism, clear communication, or how clean they left the workspace? For HVAC service companies, these details in customer reviews are crucial. Specific stories are even better. A review that says, “Technician Edrice quickly diagnosed the issue with our heat pump and explained the repair options clearly,” gives you far more insight than a simple “great service.” These comments reveal a company’s true character and commitment to quality work.

What Matters Most to Your Neighbours

Pay close attention to reviews that reflect your own potential needs. Living in the Okanagan means you need reliable heating in the winter and effective cooling in the summer. Look for comments from neighbours who faced similar situations. Did the company respond quickly to an emergency call when an AC unit failed during a heatwave? Were they able to provide prompt furnace services during a cold spell? Reviews that highlight punctuality, transparent pricing, and a technician’s ability to solve a problem efficiently are gold. They show that a company understands the urgency and provides the peace of mind every homeowner deserves.

What to Budget for HVAC Service in Kelowna

Thinking about your HVAC system often comes with a big question mark around the cost. It’s a major home appliance, and whether you’re looking at a simple repair or a full replacement, it’s helpful to have a clear idea of what to expect financially. Prices in Kelowna can vary based on the season, the specific service you need, and the type of system in your home. Understanding the typical costs for new installations, common repairs, and ways to save can help you plan your budget and make a confident decision for your home's comfort. Let's break down what you can anticipate when it comes to paying for HVAC services.

Typical Costs for a New System

Installing a new HVAC system is a significant investment in your home. In Kelowna, you can generally expect to pay between $2,500 and $6,700 for a new unit, though this depends heavily on the model and the specifics of the installation. If you’re replacing both your furnace and air conditioner at the same time, the total cost could be closer to $12,000. According to a Canadian cost guide, factors like brand, energy efficiency rating (SEER), and the complexity of the job all play a role in the final price tag. Getting a detailed, upfront quote is the best way to know exactly what your project will involve.

What to Expect for Repairs and Tune-Ups

Not every HVAC call requires a full replacement. For routine maintenance and repairs, the costs are generally lower but can fluctuate quite a bit. For example, a common issue like a refrigerant leak could cost anywhere from $200 to $1,500 to fix and recharge, depending on the leak's severity. A more serious problem, like a failing compressor, might involve a repair bill between $1,300 and $2,500. As we've detailed in our guide to AC repair costs, the price depends on the parts, labour, and the age of your unit. Regular tune-ups can help you catch small issues before they become expensive problems.

How to Save with Financing and Rebates

The price of a new, energy-efficient system can feel steep, but there are ways to make it more manageable. Many HVAC companies offer financing options that allow you to spread the cost over time with manageable monthly payments, sometimes with promotional periods of zero interest. It’s also worth looking into government rebates. Programs often provide incentives for homeowners who upgrade to high-efficiency models, which can significantly reduce your initial investment. These rebates not only make the purchase more affordable but also help you save on energy bills for years to come. Always ask your HVAC provider what current offers and rebates are available.

Key Questions to Ask Before You Hire

Choosing the right HVAC company is a big decision. You're trusting them with the comfort and safety of your home. To make sure you’re hiring a true professional, it helps to have a few key questions ready. Asking these upfront can save you a lot of headaches down the road and give you confidence that you’ve picked the right team for the job. It’s all about finding a company that values transparency and stands behind their work, ensuring you get the quality service you deserve.

Are they licensed and insured?

Think of this as your non-negotiable first question. Proper licensing proves that a company’s technicians have the right training and meet all the local Kelowna and BC standards for HVAC work. It’s your assurance that they actually know what they’re doing. Insurance is your safety net. It protects you and your property in the unlikely event that something goes wrong during a repair or installation. Any reputable company will be upfront about their credentials, so don’t be shy about asking. A confident "yes" is a great first sign you're dealing with a professional.

What kind of guarantee do they offer?

A company that’s confident in its work will always back it up with a solid guarantee. Ask about the warranties they offer on both their labour and the parts they use. This is your peace of mind. It means if something related to the repair fails a month later, you won’t be on the hook for another bill. Look for clear, written guarantees that spell out exactly what’s covered and for how long. Some companies even offer extended warranties on repairs for members, which shows a long-term commitment to their customers and the quality of their service.

How quickly can they get to you?

When your furnace dies in the middle of a January cold snap or your AC gives out during a July heatwave, you don’t have time to wait. Response time is crucial. Ask a potential company what their availability looks like, especially for emergencies. Do they offer 24/7 service? What’s their typical window for getting a technician to your door for an urgent call? A reliable company understands that some heating and cooling problems can’t wait and will have a clear plan for handling urgent service calls to get your home comfortable again as quickly as possible.

Frequently Asked Questions

How often should I have my HVAC system serviced? Think of it like a car—you wouldn't skip an oil change. For your home's comfort systems, the best practice is to have your heating system checked in the fall and your air conditioning system checked in the spring. This annual maintenance helps ensure everything runs efficiently, catches small problems before they become expensive emergencies, and can extend the life of your equipment.

What’s the real difference between a furnace and a heat pump? It comes down to how they create warmth. A furnace burns fuel, like natural gas, to generate heat. A heat pump, on the other hand, works by moving heat. In the winter, it pulls warmth from the outside air and transfers it into your home. In the summer, it reverses the process to cool your home. Heat pumps are incredibly energy-efficient and work well in the Okanagan climate, making them a popular modern choice.

How do I know if I need a simple repair or a full system replacement? This is a big question for many homeowners. A few key signs can point you toward a replacement. Consider the age of your system—if your furnace or AC is over 15 years old, it's likely nearing the end of its life. Also, if you're calling for frequent repairs or your energy bills have been steadily climbing, a new, more efficient system might be the smarter long-term investment. A good technician can help you weigh the cost of a major repair against the benefits of a new unit.

Are the highest-rated companies always the most expensive? Not necessarily. While the cheapest quote might be tempting, it often doesn't represent the best value. Highly-rated companies earn their reputation through quality work, reliable parts, and solid warranties that protect you from future costs. They invest in certified technicians and stand behind their service, which can save you money on follow-up repairs and energy bills. The best companies offer transparent, upfront pricing, so you're paying for peace of mind, not just a quick fix.

Why is a home service membership worth considering? A home service membership is designed to save you money and stress over the long run. These plans typically include your annual maintenance tune-ups, which helps keep your system in top shape. Members often receive priority service, so if you have an emergency, you get to jump to the front of the line. You can also get valuable discounts on repairs and even extended warranties on the work performed, giving you an extra layer of financial protection.

Top 9 Highest Rated HVAC Companies in Kelowna (2026)