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After having Darcy come in and look at our Heating , cooling and water system and asking LOTS of questions we decided to go ahead and have all three units replaced. Making a decision that is an investment as this was we are So GLAD we went with Trufinity.There are so many things I want to say about the Service , Support, professionalism , kindness, respect and workmanship provided by Darcy & Craig but I'm not convinced it would do them Justice. The office as well was amazing keeping us informed of installation , arrival times of technicians and an amazing bio on who was coming in our home. Darcy and Craig Thank you for coming into our home and making a big decision a positive one. The Care and pride you took on installing these units and the compassion you showed while in our home was above and beyond, you are a Credit to your Company and a Credit to society. We would not hesitate to recommend Trufinity they provided us everything we needed how we needed it. The Harbins/Thomas's

Exceptional Service – Above and Beyond Discovery Community College recently needed to install a sink in our Vernon site classroom to meet healthcare compliance requirements. What we initially thought would be a straightforward project quickly became far more complex. With the ongoing building boom in the Okanagan, we were unable to secure a framer until Spring 2026 — and even that was uncertain. I reached out to Trufinity Plumbing, and they connected us with Cole. We are incredibly grateful they did. Without Cole, we quite literally would not have a sink installed today. Not only did Cole go above and beyond in his work, he actively reached out through his industry contacts to help coordinate trades and move the project forward. When he encountered the same difficulty securing a framer for what was considered a “small job,” he stepped up and built the wall himself so he had a proper structure to run the plumbing to the ceiling. He then connected us with Franky from NorthStar Drywall, who did an excellent job, allowing ProWorks Painting to seamlessly match the existing paint. Cole returned afterward to complete and connect the sink unit. Throughout the entire process, Cole was professional, solution-focused, determined, and exceptionally skilled. He was wonderful to work with, and we felt fully supported and in capable hands from start to finish. Chilina in the office always notified us of when Cole would be onsite and timelines of the project. The texts with the plumber’s photo is a nice touch so the site knew who would arrive. Chilina stayed in contact while the other trades were active. Cole and Chilina helped to drive the project forward to completion. We highly recommend Trufinity Plumbing. Thank you, Cole — and Chilina, - it has been an honour working with you.

Excellent service from Darcy! Darcy came out to service my furnace and did an outstanding job from start to finish. He was professional, thorough, and took the time to clearly explain everything. He also offered several great options tailored to my needs, which I really appreciated. The work was done efficiently and with real care. I would highly recommend Darcy to anyone looking for reliable, honest plumbing and heating service. Thank you for the excellent work!

Called TruFinity last evening & they had Julian out at my place in Peachland before noon. My hot water tank is done for, so he gave estimates on a new tankless system that will be installed this week. Excellent, professional & friendly service.